Question about Creative Labs Zen MicroPhoto MP3 Player

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Black screen, plus no charging sign

My Zen screen is black ever since It was dropped.  I saw a suggestion to polish the battery unit, on the inside too?  What?  Can you give me a more detailed suggestion?

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  • ksammy5 Dec 18, 2007

    Where can I send my ZEN for repair?



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Screen Doesn’t come on anymore

Posted on Dec 17, 2007


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1 Answer

I have a Zen V plus , the screen has become really dark I can barley read it . what should I do?

Bad news. The Zen V Plus is known for screen problems - early warning signs include screen discoloration, lines on the screen or dimming. Eventually, the screen will go black.

Possible reasons include poorly-mounted screens, short life of OLED displays, and susceptibility of screens to damage from moisture.

Best bet for a replacement screen is buying a scrapped Zen V Plus on eBay. Here's a great guide to taking apart your Zen.
Disassembly of Zen Plus

Sep 27, 2013 | Creative Labs ZEN V Plus MP3 Player

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My zen v plus has died and i can't get it to reboot. It doesn't respond to any buttons and the computer doesn't register it when hooked up. What should i do?


this is hardware issues maybe you have shorted capacitor or defective crystal oscillation, this unit needs to diagnose to find the problem..


Jul 08, 2009 | Creative Labs ZEN V Plus MP3 Player

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my vision m wont charge. and i just tried to click that button and pluged it back in and its still not working :''''''[

Aug 01, 2008 | Creative Labs Zen Stone Plus MP3 Player

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Creative zen v plus broken OLED

honestly mate, i wouldn't even bother.the same thing happened to me, with the multi coloured strips and all, but with the strips i just pressed the scrrn and they didnt show, a week later the screen when black just like yours, but the music was still playing.
But as you said, aslong as it plays music who cares.
i know this isnt really a suggestion on who to wix it, but if it is still in the warrenty i'd take it back to the store you brought it from and get them to replace it(hopefully all the music you had on it is on you computer)
hope that helped

May 17, 2008 | Creative Labs ZEN V Plus MP3 Player

4 Answers

My zen v plus is completely dead

ok i have been this problem with my 2 zen v +,the battery is dead until i saw how it open the zen v +,the same problem stated above dont recognize by wall charger and pc no power just blink for a while and dead.i wired another battery my nokia 7610 just for start up,i put a jumper wired from red + & black - into the nokia battery,and switch on,the mp3 is on of course with the same 3.7 V battery, i waited 3mins.on and i quickly cut the wired of the nokia batt. and while the mp3 is still on i put the wall charger, then its charging. i solve my 2 zen v plus. this is my the solution it came up to my mind. i hope this can help u too.

May 10, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen mp3 player

Its possible that the battery just needs to be charged. Also make sure you are holding down the on off slider for about six seconds, it won't turn on if you only hold it down for a second or two.

Apr 09, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus

Try a different USB cord if you have one and plug it in to a desktop computer (not a laptop). Leave it plugged in for a while and the battery might be charged enough to display the screen (happened to me on my zen vision M and this fixed it)

Jan 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen won't turn on

polish the battery contacts (including inside unit) with a pencil eraser.

Jun 09, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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