Question about Dell Inspiron XPS Gen 2 Notebook

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I have a DELL XPS laptop. My 2 year old daughter who has just learned to press the power key on the laptop pressed the power key too many times and now all I see is a black screen with a cursor on it. (the cursor doesnt move, despite trying everything). I can hear the processor running in the background so I am assuming that the laptop is still working but nothing can be seen on the screen. I have tried pressing the power button for 10 seconds, ctrl+alt+del but its still not working. Also, I see the LOCK sign turned on and there are two other blue lights turned on. Can someone help?

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  • Dell Master
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Try unplugging the laptop and removing the battery for 5 minutes. Put it back together and see what happens. Let me know; thanks :c)

Posted on Jun 14, 2009

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Posted on Jan 02, 2017

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