Question about Frigidaire GLTF2940ES Front Load Washer

25 Answers

Frigidaire washing machine collects water behinf door seal

Washing machine works OK, but it collects smelly water trapped behind the gasket seal of the front door. Any way to fkush out th water. We tried a spin with the machine empty.

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  • momofajktv Nov 08, 2007

    I have the same issue! We have left the door open after washing the massive loads of laudry we do ( we have a family of 7), ran a bleach load weekly, and we now have the black mold looking stuff. I called the manufacture and was told they never heard of such problems with there washers.They told me to call a repair man and have him come & see what he can do for me.Other times I called I was put on hold for a supervisor and then hung up on. I did a little research of my own and found that they have changed the way the gasket looks( no ridges & drain holes)in the newer washers.For only having my washer for soon to be 2 years I find this totaly unacceptable of a manufacture. I have repeatly called Frigidaire and still no help.

  • FL_Darlene Nov 16, 2007

    The posting about smelly water, and a 2 year old Frigidaire could have been from me!! I just spent over an hour cleaning the nastiest mess I have ever seen. Every crack and crevice in that gasket was caked with black goo mixed with hair. Further, it had started leaking a little. I think I fixed that by cleaning the bottom front of the door that was also caked. I will NEVER buy another product from this company. I bought the dryer too, and the belt broke after less than 2 years. I am so disappointed with these. I wonder if there is a recall on that washer that they haven't told the public about.

  • norman1000 Dec 29, 2007

    We don't have a solution, just a workaround. We stuff a small absorbent towel behind the gasket, leaving a margin exposed so we can pull the towel out. We can remove most of the water this way. It's clear from these posts that this model of Frigidaire washer has a design defect that the manufacturer doesn't want to discuss. I plan to send the general manager a written letter with excerpts from the messages posted here. I will request that he or she issue a recall that will pay for a service person to replace the gasket without charge to us consumers. Your comments and suggestions are welcome.

  • FL_Darlene Dec 30, 2007

    If you need an additional signature, or some input, let me know. I hope you get to the right person at the company. For me, its just a huge disappointment in a product I have wanted for a long time. My husband just informed me that he cleaned the gasket out yesterday, and it was really nasty. I spent several hours, about 6 weeks ago, thoroughly cleaning the entire, exposed area of the machine. I've also run vinegar with almost every load I've washed since then. Obviously, it isn't enough, and this machine is very high maintenance----too high!!

  • delusion Jan 01, 2008


    i can't get rid of the mold problem either and my wife seems to be getting
    sick from it. Shouldn't there be a class action suit against these guys?

  • Rick N Jan 03, 2008

    I have the same problem with the black mold. I have called several different departments of Frigidaire, and nobody can tell me anything about any kind of recalls. My washer is less than 2 years old, and now there are permanent black mold stains and a smell that won't stay away.

  • kaysea Jan 25, 2008

    We have the same problem. Like most of the people who have posted I am extremely disappointed. We have black mold all over the gasket even after drying the gasket and door after every wash. I needed a washer that was going to make my life easier, not double the amount of time it takes to use it!

  • dorcaslb Jan 27, 2008

    Same as the rest - gross, smelly and black. I've scrubbed, bleached, left the door open but nothing helps. Not impressed with the machine at all.

  • snicker2000 Jan 29, 2008

    I have the same problem with the water behind the gasket and towels never semlling good. they smell like a wet puppy dog!!! My washer now has a problem with a bearing or a loud screaching noise. My front load dryer also has issues. Cloths have to be dried sveral times and come out wrinkled no matter what you do.

  • deadbroke Jan 29, 2008

    I have the same problem with mine also. I hate the smell that comes out when it drains. There is alway standing water in the gasket. I wish that they would find away to fix this problem!!

  • WasherStinks Feb 05, 2008

    Like many of the other people here, I have the same problem. Just called Frigidaire today to report the issue. They seem to be familiar with the problem and suggested using one cup of bleach in the machine without laundry, and then following up with rubbing alcohol. The good news is that they know this is an issue with this model. The bad news is that even after trying the fix with bleach and alcohol, I still have a machine full of mold. There is no way to get all the mold out of this machine, because you don't have access to the the area below the drum, and I'm sure there's mold swimming down there.



    Frigidaire, you need to recall these machines. I'm going to call the local news and the Better Business Bureau. This is a nasty problem and you are a reputable company. I have a house full of Frigidaire appliances. (Dishwasher, Oven, Range, Microwave, Fridge, Washer and Dryer.) Only one of them is bad. If you ever want me to buy another appliance from you, then you need to take care of this problem. You are going to have a health issue which will cost you millions.



    We brought a new baby into our home yesterday. If that baby gets sick and there is any indication that mold is the cause, you will hear from me once again, but it won't be in this informal setting.

  • Anonymous Feb 05, 2008

    We have the same issue with the moldy/mildewy gasket as well as the insert where we put the detergent and fabric softener. I believe the entire washer is filled with this stuff. We bought these when they came out about 2 yrs. ago for the convenience and instead we have to hassle with this every time we use it. The stentch is terrible and we tried using bleach with no luch. We have used towels, paper towels, to soak up the excess water in hopes of deterring this problem as well. I recently purchased tablets from HH Gregg which seem to be for this very problem.....which makes me wonder, if the manufacturer knows this is an issue.....they should fix it and make it right with the consumers who purchased this product. I have been extremely disappointed and wish I had my 'old' style machine back where at least the water drained out properly!

  • Anonymous Feb 17, 2008

    We bought one of these machines 2 years ago. It is getting ready to go out the door today Feb 17, 2008. The mold accumulates and you cannot get rid of it. I don't understand why a company like Frigidaire would not want to fix this problem. It is a health issue. This mold might also spread to other parts of the house. The machines made after this model have a non ribbed gasket with vents so obviously they are aware of this terrible design flaw. I called them and they told me to leave the door open. 
    We have decided to go back to a basic top load machine without most of the frills. 




  • skyland Mar 11, 2008

    I have the same problem and am about to start the process of complaining formally. I spent alot of money on my stackable unit and I would rather go to a public washeteria than to use this washer again. My towels are the worst of all and this never happened with my top loading machine. Sounds like I made a HUGE mistake buying Frigidaire because they do not want accept responsibility for this manufacturer defect. My washer has no visible mold on the rubber(I clean it every time) but it is stinks and my hallway is starting to disgust me and not sure what I will do next.


  • ikenik8 Mar 11, 2008

    I have the same problem. My unit is not even a year old. This is ridiculous!! I'm not sure if I should contact Best Buy who sold these to me or the manufacture. I do not want to wash my clothing in bleach. I have high allergies and this makes me so sick.



    They really need a recall to correct this issue.

  • puffdaddy Mar 12, 2008

    I also have a frigidare affinity. I have had it for only 5 months. I love the washer, but the smell that comes from it is just gross. I am embarrassed to open up my washer with people around. I have tried using mild bleach to wipe it out and keep the door open, and dry it out, but even if I do all of this after one load, it comes right back. YUK!!!



    Lori Mauro

  • Anonymous Mar 13, 2008

    We purchased a front loading Frigidaire washing machine about 3 years ago and within 3 months our clothes always come out smelling sour. We have SCRUBBED the rubber seal numerous times with bleach, including the inside ridge. I have run cycles without clothes using hot water and bleach or baking soda and the smell seems to be back within a few days. I am absolutely embarrassed when company stays with us and uses our towels. I apologise to our guests for our stinky towels and tell them about the worst investment we've ever made, our front loading Frigidaire washing machine.

  • Wendi Lou Mar 22, 2008

    My front loader does the same think. The washing machine smells like mildow all the time.

  • nitekat Mar 24, 2008

    Yes there is a problem with water left in door seal creases I try to use a towel everytime after I wash and leave the door open a crack then it doesn't smell they absolutly should recall this unit or fix it.

  • janellaaa Mar 26, 2008

    I have the same problem... but I have found mold growing in mine. If you remove the soap tray, and look up- you may find where your smell is coming from. The inside of that area on my washer was just black.
    I clean it out from time to time, but honestly- I am ready to just throw it out. It is just plain gross.

  • Ronckettos Mar 26, 2008

    I have the same problem. My Frigidaire front load is a model LTF2140ESO. Cloths smell like mildew because of the water that holds in the door seal. I have tried running bleach water throught empty cycles, but that doesn't work either.

  • Anonymous Mar 26, 2008

    Yes I have the same water left in the gasket problem - Very stinky - clothes come out smelly too.



    Angela Gillespie

    angelagillespie@comcast.net

  • Anonymous Mar 31, 2008

    Same story as the rest of you... Water collects in the front and in spite of leaving it open from day one and drying it out every time it needs to be dried, it still smells. Plus, I have a leak at the front bottom of my washer. I'm thoroughly disappointed in this (not inexpensive) washing machine. I also purchased the dryer and within a year had to have a repair person in to replace the computer board. VERY disappointing. I completely agree that a recall is in order.

  • norman1000 Apr 01, 2008

    Jill wrote: Then I took out the detergent/fabric softner drawer.

    Sounds like the solution. But Any advice about how to get the drawer out? I see a button that says "push." But nothing happens when I push. I'm afraid to simply yank hard.

  • puffdaddy Apr 01, 2008

    We have the smelly machine also. It is just gross. How sad for such a beautiful machine and expensive at that! We wipe down the gasket around the door after each use with a damp cloth and a small amount of bleach. We also leave the door open slightly in between uses to keep the smell from building up. Also take the soap dispenser out and clean it thoroughly and also clean with bleach where the dispenser goes. You will find mold growing there also. I hope that Frigidare can come up with a solution or a replacement soon. All of this work is exhausting.

  • FixtheSmell Apr 29, 2008

    My washer always smells HORRIBLE!

    Tried bleach, wiping ou the water trapped in the door seal and adding Borax... Nothing helps!

  • hobbes708 May 07, 2008

    I have this same problem with water collecting and causing moldy smell with my front loading Frigidaire. It is horrible and a time consuming mess to try to keep the thing remotely usable. This not the first problem we have had with this barely 3 year old machine and the repairman didn't have a fix for the gasket problem when he was out for a computer board problem. Very frustrating for the amount of money we paid for this machine and the matching dryer. My radio DJ was talking about he had the same problem and he got them to replace it also, so that is my next step-but the fact that I have to go through all this really ticks me off. Needless to say, I will never buy Frigidaire again.

  • tjansen24 May 14, 2008

    I have the exact same problem with my Kenmore wash machine. Has anyone been able to get a new gasket out of Sears. The store I bought it from 2 years ago just wants to sell me another wash machine. Screw that!! What am I going to do with the $800 moldy one I have?

  • Anonymous May 16, 2008

    mold, smell, white spots in the glass on the door. used tablet to cleanse no good want a new machhine I am allergic to mold

  • Anonymous May 16, 2008

    We have the same issue! I have
    repeatly called Frigidaire and still no help.
    We have left the door open after washing, run a bleach
    load weekly, and we now have the black mold- Disgusting. I called ElectroLux and was told they never heard of such problems with the
    washers. Ms. Rep told me to call a repair man and have him come & see
    what he can do. Twice I called and was placed on hold for a
    supervisor and then dial tone.... I did mention to the reps that they have changed the gasket (no ridges or
    drain holes) in the newer washers. My washer will soon be a moldy 1 year ---this is so wrong...i would like to organize a class action lawsuit...


  • michelemorri May 16, 2008

    We have the same issue! I have
    called Frigidaire and still no help. Surprise! We have left the door
    open after washing, run a bleach
    load weekly, and we now have the black mold- Disgusting. I called
    ElectroLux and was told they never heard of such problems. Ms. Rep told
    me to call a repair man and have him come & see
    what he can do. Twice I called and was placed on hold for a
    supervisor and then dial tone.... I did mention to the reps that they
    have changed the gasket (no ridges or
    drain holes) in the newer washers. My washer will soon be a moldy 1
    year ---this is so wrong...i would like to organize a class action
    lawsuit...

  • Mad_Mommy May 20, 2008

    To All

    I am on my third frigidaire machine. The first front load machine lasted three years electronics went and mold issue. I was told to buy a new machine. The second was so full of mold and was making my son sick. and now my third is okay , but I went back to the top load.



    The problem for us is that we have a 5 year old who is allergic to mold. For years he has been on meds. and creams for bad allergies. (we did not know it was mold) He finally got so bad we went to a pediatric hosp. on Feb 4 2008 for allergy tests and made the discovery that he is allergic to mold. I bought the new top load washer that week and guess what, within three weeks he is off all meds and creams. Happy healthy kid!

    Frigidaire, had sent an insurance adjuster and not a single call from them since. It has been three months, I have called and they just say "we are so sorry to hear about this, we have never heard of a mold issue in this machine before." After reading these postings, I realize I am true-ly being lied to. I do not appreciate that! Most all of our appliances are frigidaire. The super cheap 250.00 top load machine will be my last purchase from them. I have talked an attorney, and he said if there are others out there getting allergies, rashes, etc. from the mold in the machines. then we could do a class action suit. I am a little battle wear all ready, but for the safety of the children's health I am ready to make them take action and correct the design problem and compensate us for the issues and medical bills due to their negligence. There is nothing stating that mold can be a problem in these machines.



    It's time they own up to the problem!!



    Melissa

  • Anonymous May 23, 2008

    We have the same problem with the water remaining in the front load gasket seal. The water, machine, and cloths all stink. I have dried the gasket with a rag between wash cycles, but that did not solve the problem. Frigidaire recommended this as a fix to the stinky cloths. Frigidaire understands the problem, but they are not willing to fix it. I have also cycled the machine about 10 times with bleach added (no cloths) to wash out the stink. That did not work. I have since removed the machines and noticed an excessive amount of algae / slime in the machines drain line. The machine has been in my garage for 3 months and still stinks. We have purchased a used top loader for $100 and since then our cloths smell better. We have also been accepted back into society and not shunned for our smell. What a poor design and cheep company. Does Honda make a washing machine?

  • Mama Epp Jun 08, 2008

    Wow, thank God it's not just me!! I feel dirtier after my shower than when I went in, because of the stinky towels. I tried hot water and bleach with the towels, but it didn't work. My son has developed what we think is a type of exzema, and after reading "Mad Mommy's" story, I know his exzema has developed since the time we got our Frigidaire front loader. I'm thinking I'd better go get him checked for allergies to mold. 

  • MOMMYDEAR Jun 12, 2008

    YES WE ARE ALL TELLING THE SAME STORY. SOMEONE WHO HAS THE TIME. PLEASE START THE CLASS ACTION. WE PAID TO MUCH FOR CLEAN CLOTHES FOR THIS TO BE OUR OUTCOME. SMELLY CLOTHES,EMERGENCY ROOM VISITS,AND UNNECESSARY DOCTOR APPOINTMENTS.I'M QUITE SURE THAT EVERYONE HERE AGREES THAT SOMETHING NEED TO BE DONE.IF SOMEONE HAS ALREADY CONSULTED AN ATTORNEY THAT'S WILLING TO TAKE ON THE CASE THEN LET'S DO IT.

  • weissclanof7 Jun 14, 2008

    Count me in! I have the same problem! I have 5 little kiddos and do a ton of laundry. Now it won't drain. Tried to clean the filter but that was not happening. Those clamps don't come off. I was told to have a repairman come out. Sure thing, only costs us $89 for the call and $40 for every 30 minutes here. For what? So it happens again in another few months?

  • jenmcclin Jun 27, 2008

    I have tried everything that I have heard of to remove the smell, including several bottles of "smelly washer". Nothing works and now the entire wing of my house where the washing machine is located smells like mildew. I have only had this washing machine for 3 or 4 years and am greatly upset that I may need to purchase a new one. Any luck with the recall???? Many thanks for your input!

    Jen

  • mjfara Jul 19, 2008

    We have had our washer for less than two years and we have the same problem, our clothes smell like mold, even after washing them several times, we have tried bleach and cleaning out the rubber gasket and this morning I pulled out the tray where the detergent is placed and it is covered in mold. I took pictures and if I cannot get a replacement then everyone will be able to see the pictures all over the internet!

    I want a replacement top loading washer.

  • marcips Jul 24, 2008

    I just replaced all of my towells for the 2nd time since I bought the washer! We have had it serviced once because it was leaking, only to be told that the seal was collecting hair, lint, etc. and was preventing the door from sealing properly--it never occurred to me that the water and stuff that was collecting in there would sit and become moldy, I thought it would rinse out with each washing. I'm all for us banding together to make this right. I purchased my washer from Lowe's and will be checking with them about returning it but from what I'm reading here I am not too hopeful. Will let you all know.

  • prasb2hm Jul 26, 2008

    I have this same problem with the water collecting in the boot/gasket.

    Who do you call. The 1-800 number on the machine said to just leave door open, run empty with bleach etc nothing has worked.

  • carvo42 Jul 27, 2008

    I have the same problem everyone else does. I purchased my Frigidaire front load washer GLTF2940ES in May of 2006. Some time later I smelled a funny odor from the machine. By accident I discovered that water was collecting inside the rubber gasket around the door on the front of the machine and mold was growing there. I cleaned it out the best I could and called the appliance company where I purchased the machine. It was just over a year after I purchased the machine and the appliance company would not do anything, not even send out a serviceman because they said it wasn't covered. I wrote an email to Customer Service at Frigidaire and told them there was a design flaw in the machine because water was collecting and not draining out and mold was a problem. Their customer service department responded and were polite but did nothing they said because I had a 4 yr service contract with my applicance company, they were responsible. I called the appliance company again and they said this problem was not covered under my service contract and it was older than one year. All they told me to do is wash out the machine with bleach and use bleach frequently. When I cleaned it with bleach, the rubber gasket was still black and I was unable to get the black stains out. Now whenever I do a load of wash, I use my hand to open the gasket and use a sponge to soak up all the water that remains in the gasket. I also have to leave the door of the washer and the soap tray open all the time so air will dry out the machine. This is totally unacceptable, but I am stuck since I can't afford to replace a $700 washing machine that is only a little over 2 years old.

  • dawnzsite Jul 27, 2008

    Just like the rest of you - same smelly problem. I was blaming my husband for the stinky towels for not hanging them up to dry after each use,but now I know it is and has been my machine!! I have found one temp solution to the stinky towels - Fabreez Fabric refresher for the laundry. It really works to get the musty smell out.

  • GREGFATA Oct 20, 2008

    How disgusting is this? I disassembled the entire washer front and removed the bladder to clean it but never realized how bad this problem could be. HOW DO WE GET THIS REMEDIED BY FRIGIDAIRE?? Our clothes smell and this amount of mold cannot be good for your health. Greg







  • jdwix Oct 28, 2008

    Musty Smell. Sound like everyone else has issues. These cost too much to ignore!

  • Anonymous Nov 01, 2008

    I HAVE HAD THIS WASHER FOR ABOUT 1 YEAR AND A HALF, I AM THINKING ABOUT TAKING A LOSS AND BUYING A NEW TOP LOADER. I HAVE TRIED BLEACH, SHOUT IT OUT, ETC. I WOULD NOT ADVISE THIS WASHER TO ANYONE.

  • crehkopf Nov 02, 2008

    I have the same issue. I am getting dirt and build up in between the clear plastic front panel. This model has a design problem that the manufacturer is responsible for. Does anyone have an idea on the right course of action?



  • Anonymous Dec 14, 2008

    I have the same exact issue with my front-end loader. It is 2 years old and I can't get rid of the mold. Also, leaving the door open is not an option with young kids (i.e. safety first). Why has a class action law suite not been initiated. It would seem this is a slam dunk that we can al get out $$$ back. I have an affinity 6000 series (I believe). They should be sued and all of us a part of the law suite,

  • tskibin Dec 16, 2008

    We've had this problem after having the unit for about 1 year. We created a contraption to hold the door open at night. The mold has got worse and worse. Finally the front door developed a leak and I happened to buy the 5 year extended warranty so I have a service tech coming this week. I have printed all these getting ready for battle and will call ahead advising them to bring a new gasket. What a piece of junk! We'll see but I am fully expecting to be told this is not covered under warranty and I'm already getting stressed in anticipation.

  • Anonymous Dec 22, 2008

    I have the same problem, it just needs to be wiped out occasionally while it's still damp.  I really don't believe that a law suit would ever be the solution

  • Anonymous Jan 17, 2009

    Smells like mildew even after I wiped out the mold

  • volleychick Jan 20, 2009

    We have the same problem. This is our second front loader. I was told by Lowes that they had taken care of this problem.........NOT! Does anyone know if replacing the front gasket helps at all?

  • Anonymous Jan 27, 2009

    FRIDGIDAIRE FRONT LOADER- SMELLY CLOTHING AND WASHING MACHINE. I WAS SURPRIZED TO SEE HOW PERVASIVE THIS PROBLEM IS NOT ONLY WITH FRIDGIDAIRE ALSO WITH OTHER BRANDS. BACK TO TOP LOADERS UNLESS MANUFACTURER CAN FIX PROBLEM WITHOUT INTENSE LABOR BY CUSTOMER.(CLEANING MACHINE AFTER EACH WASH) i RECENTLY BOUGHT MINE JUST A FEW MONTHS AGO AND THIS PROBLEM HAS BEEN A PROBLEM FOR AT LEAST FOUR YEARS.

  • chevymac Feb 15, 2009

    We have the same problem with our front loader. Except, no amount of bleach or cleaning removes the mold. We prop the door open. No use. The mold is even in the detergent drawer. I can't tell you how many times I have taken it out and cleaned it. It comes right back. I'm very concerned about the health of my family. Has anyone found a solution?

  • wvblondi2 Mar 07, 2009

    I have the same problem, just put in a load of laundry and the stentch that come from the machine was disgusting. I am also annoyed at the mildew that builds up in the rubber seal.

  • nicandwill Mar 17, 2009

    We have the same problem. When we called for maintenance under our warranty the service advisor said to make sure we wiped out the gasket every time we did laundry and make sure we only used a small amount of soap. But not only did we have the smell something was leaving black marks all over my clothing. It turned out to be the mildew buildup on the gasket and when I was switching loads it rubbed on my clothes.  To deal with the mildew smell I finally saw an episode on Cityline that talked about this issue. There is a product called "Affresh" sold at Future Shop and I think Home Depot. You put the tablet in the washer and run a hot wash cycle.  Do this once a month to kill the mold/mildew smell. It really helped.

  • carvo42 Mar 28, 2009

    This is another comment about the front loading Frigidaire washing machine I bought about 2 1/2 yrs ago. As all the comments say, it creates black mold in the gasket and an odor when used as you would expect to use it. I cleaned as much of the black stain/mold out as possible and called Frigidaire's customer service which refused to do anything about it. My service repair person said he could not replace the gasket because it wasn't covered and he would not be reimbursed for the replacement. My solution is to CLEAN and SOAK UP all the water remaining in the gasket after washing with a sponge and cloth to dry it EACH AND EVERY time I use the washer. I LEAVE THE DOOR AND DETERGENT DRAWER OPEN for at least 24 to 48 hours for it to dry. I use ONLY HE detergent to wash clothes. It is a lot of work, but the smell has diminished and the mold has not grown any worse, although the black stains are still in the gasket. I also will never buy a Frigidaire again after the poor product and customer service I received. I don't think I'll ever buy a front loader again either.

  • the lemons Apr 09, 2009

    We have the same problem.  We purchased our W/D set in November 2007 for our new home.  Within a couple months, we began to notice the odor on our clothing.  At first, I noticed a teaspoon or so of water collecting in the front seal.  So, I would wipe this area clean between loads.  Often hair or other debris from our clothes would collect here also.  I would clean this out as well, but I still began to notice a black mold spot developing on the gasket.  However, the smell on our clothing was often so intense that it seemed as though the machine must be holding back stagnant water.  So, I have tried interspersing empty loads of bleach or vinegar to rid us of this odor.  It usually works, but only for a short time.  My husband removed our detergent drawer after reading these posts and grilled me about whether I was really using only HE detergent.  When we first got it, I thought I had HE detergent because it was a concentrated bottle, but it turned out not to be.  Since then I've carefully purchased HE.  Anyway, there was only a small amount of detergent collected at the front on top of the drawer where I have spilled and not cleaned it.  There was a black dot or two on the back of the drawer away from any collected detergent.  I have noticed that if I haven't washed in a couple of days and my machine stays closed that I can open it and immediately smell a foul odor.  So, now I'm thinking that I can try just leaving the door open as much as possible, despite the fact that that will be in the way.  I am so angry about this problem.  We, too, spent around $900 for it.  We thought we were buying energy efficiency.  How is it energy efficient for me to have to run extra empty loads to prevent this machine from causing all of our clothing to stink?  We've been dealing with this for over a year.  Now, I have a baby on the way; I'm considering giving this fraudulent equipment away and trying to purchase something new.  Is frigidaire the only faulty front loader?  Are they all like this?  I can't in good conscience resell this machine for very much!  Frigidaire needs to do a recall!

  • cmars6124 Apr 15, 2009

    I also have the problem of water holding in the gasket and becoming smelly and turning to mold. As I have also read, my washer becomes out of balance regaurdless of the load and has done this since I bought it new. Now it seems as if I have the faulty door lock issue this unit has been a piece of .... from the beginning and I will not buy another one.

  • Cole8 Apr 18, 2009

    I have the same problem with the mold growing on the gasket. The stench has become so bad that my parents have pulled me aside to inform me about how my family's clothes smell. I was told that many other manufactures with front load machines have issued recalls for this issue, but it looks like Frigidaire will not be standing by their product. I was told that they are one of the best manufactures, but am finding their washing machine sub par. How many of us have to complain before they will take action.

  • Anonymous Apr 25, 2009

    I have the same problem with my washer, except I now have a mold odor.

  • Anonymous May 09, 2009

    My Fridgidaire front end loader washing machine after I had it for 5 years began to stain my clothes with rust. It was a very expensive problem that ruined everything that I had washed in it. I cleaned the front rubber seal and the inside of the washer but it continued to stain my clothes so I had to stop using the washer

  • blatteri May 15, 2009

    I have the same horrible mold problem with the front drawer seal what is the solution?


    Please advise what people are doing to remedy this.


    I purchased mine in December 2005 from Carlson's Aplliances in Santa Monica, CA.



  • germanboy86 May 11, 2010

    FIDIGAIRE LTF2940EEO FRONT LOAD WASHER,WATER FILLS UP TUB WHEN NOT IN USE

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Frigidaire has several mfr defects with their new front loading machines. The detergent/bleach drawer retains water, the door often leaks, water does accumulate in the door seal and the spin has broken twice on us and the machin is only 15 months old! Repair is contracted out by Lowes to independant repair companies, who demand payment, even when Lowes says it is covered under warrantee. What a waste of a large amount of money! We will NEVER purchase Frigidaire or recommend their products to anyone.

Posted on May 11, 2008

  • emailsenglan Aug 28, 2011

    No kidding...we have the washer...mold, dishwasher..noise, leaks and leaves a residue, the gas stove.....tinny junk, burner is to low and pot never boils..I am convinced all Frigidaire products are junk...NEVER AGIN. I sell Real Estate and I will tell everyone I come into contact with not to purchase their products.

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Progress!

I contacted Frigidaire. They finally agreed that once mold is in the machine, there is nothing you can do to get it out. It will keep coming back. (Save your bleach...it will not work.)

They agreed to have a serviceman come out and replace the rubber gasket on my machine at no charge. There is a new model of gasket that doesn't trap the water like the original does.

I was not expecting them to take this step. Bravo Frigidaire! That is the sign of a reputable company.

Posted on Apr 01, 2008

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  • jallen08988 Jul 27, 2011

    We just got our Frigidaire last September(or our landlord did) and if this is a new model it doesn't do any better....the mold is horrendous!! Thought we could get it clean but it doesn't look like we'll be able too.... its still under warrantee so I'll be calling my landlord tomorrow to inform him of this....as expensive as these are this is ridiculous... in my opinion i'd rather stick with the regular washing machines, detergent is cheaper, water bills aren't that much more expensive and upkeep is much easier...not a big fan of HE appliances. looks like most brands have had this same problem

  • ginobili_ty0
    ginobili_ty0 Mar 25, 2013

    How did you get in contact with frigidaire?

  • ginobili_ty0
    ginobili_ty0 Mar 25, 2013

    How did you get in contact with frigidaire?

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I have had the Frigidaire Gallery Series front loader washer for 4 years now. I loved it when I first got it but then began to have all of the problems described in these posts. I had several service calls and was told there was nothing they could do. I always used HE detergent, stopped using fabric softener, cleaned the gasket with bleach and CLR, and even ordered this powdery substance on the internet that had to be run through the washer several times. The mold/mildew just kept coming back.

Today (6-24-09) I called Frigidaire and complained...again. I am our of warranty and do not have an extended warranty, but this time I did not take "no" for an answer! I explained that the gasket was an original design flaw and that I should not have to pay for it to be replaced. I told here that I knew that there were thousands of complaints about this particular part/problem and that otheres had gotten thie parts and labor free of charge. At first she was only willing to give me the part. I then asked her to transfer me to someone who could help with the labor costs as well if she couldn't. After being placed on hold several times, she relented and gave me an authorization code for the parts and labor. I wasn't very nice, but I am tired of the smell and having to wash my loads more than once! I still have to pay a $79 fee just to have the appliance company come to my house to fix it, though!

Here's the Frigidaire number: 1-888-203-1389

Be firm and don't take "no" for an answer and see if it works for you!! Good Luck!

Posted on Jun 24, 2009

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The problem with today's front loaders is THEY DO NOT USE ENOUGH WATER. The mold originates from clothing lint which accumulates during tumbling. It cannot be swept away as there is only about a cup of excess water which drains out at a time. The trapped lint gets stuck inside the machine, turns moldy and there's your smell.

Ever notice how older front loading washers, and laundromat units do not have this a mold problem? Manufacturers will never admit lack of water is the culprit, as their only concern is an Energy-Star rating.

Clothes cannot be adequately washed and rinsed without enough water, and this eventually destroys the washing machine itself.

A solution some have used is to disconnect the machine from the power outlet, open it up and turn the pressure switch clockwise with a Phillips screwdriver (if a manual switch is present). The more turns, the higher the default water level goes. This voids your warranty, but may save your machine and will likely produce better wash results.

It is also a good idea to leave the washer door and soap dispenser tray open at all times.

Good luck!

Posted on May 17, 2008

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I finally bit the bullet and phoned Frigidaire customer service. My machine is 2 years old. I explained the problem, they told me I was not under warranty, I told them this was a poor design that Frigidaire has recognized, they said well, we'll send you the part and you pay to have it put it, I said not good enough, they agreed to replace and pay for labor. Actually, the whole ordeal took over 45 minutes with a lot of holds and let me check with supervisors lines. Of course this is all taking place overseas. But in the end I think I got what I need. It hasn't arrived but we shall see. Patience, patience, patience.

Posted on May 17, 2008

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We have this washer for over a year and I also noticed the mold growing on the rubber seal. Then the laundry started to smell. I ran a hot cycle with good amount of oxygen cleaner (sodium percarbonate and sodium perborate) and since then I'm adding a scoop full of it to every load. Instead of detergent, I use soap nuts and I never use fabric softener. I leave the door open between uses (I have small children, but we have our washer on the pedestal, so I'm not too worried) and I wipe dry the whole gasket when the load is done. I try not to do too many loads in a row, so it gets a chance to dry. I still do about 3 loads a day though.
Since I staretd to do this, the mildew spots are still there, but it doesn't smell anymore.

Posted on Mar 27, 2009

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ALL front load washers have this issue. LG, Samsung, Whirlpool, Bosch, It doesn't matter. It's ALWAYS the customers fault according to the manufacturers.. Britain has always used these washers but they don't use a seperate dryer.. hmm The washer dry's the load after the wash and also dry's itself in the process.. This I am afraid is why WE have this issue.. Our fault for demanding a seperate dryer unit.

Posted on Jun 20, 2010

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I have the same problems as everyone else with my Fridgidaire Affinity washer, and I'm thinking about selling it. I have a problem with the mold collecting in the rubber gasket, and I have tried clorox. I also have a problem with the bleach and the fabric softener retaining water. I wish that Fridgidaire would just stand behind their product.

Posted on Jul 06, 2010

  • whowantstokn Dec 02, 2010

    If you deecide to sell your washer, will you tell the buyer about the problem?

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I have the same problem! frigidaire played dumb...they were no help whatsoever... even though my washer is only a year old and this is the second one i have purchased within the past 4 years. no more firigidaire for this family....ugh.

Posted on Apr 12, 2010

  • RCampbell Jul 16, 2011

    I have the smaae problem with mold in my Frigidaire Affinity front loader, which i got in 2008. I called right away because the washer wouldn't drain properly. I was told this was normal for front loaders (really? Because i have had one before that didn't do this). They told me to leave the door open so it will dry out between uses. Ok. I did this. My clothes continued to smell horrible and i have been sick to the point of going for allergy shots and missing work. I bought the AFFRESH washing machine cleaning tablets today and decided to try it. After the 1st run through, I noticed some stuff on the door. I wiped it off with a towel and it was BLACK. I continued to wipe the washer door and gasket and was appalled at how much mold was accumulated on there. I keek moving parts and wiping and there doesn't seem to be any end in sight! I will definately call Frigidaire tomorrow and try to get this problem fixed. I am not sure if the washer is ruined though, because I'm afraid he mold has gotten inside the drum. I will NEVER buy another Frigidaire product again!

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I discovered that "CLR" a solvent for removing calcium, lime and rust removed all that slimy stuff stuck in the gasket. I just followed the directions for dishwashers and washing machines on the back of the bottle. I'm still getting random rust-like stains on my clothes. I have a Frigidaire "Gallery" front loader, about 8 y.o.

Posted on Dec 16, 2008

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You have to run tide washing machine cleaner through the washer that is all it takes its that simple follow the manual

Posted on Apr 03, 2011

  • pcoc66 Jun 06, 2011

    VIewing from all these posts seems I am SOL regarding to control the smell from the rubber gasket seal of my GLTF2940ES0. I own it for 7 years and it comes to the point that 1/4 of the clothes we take out have rust/grease stains on them. I was hoping to read I there a replacement part for the problem. I was wrong. I will try the Tide Washing Machine Cleaner but I feel success will not prevail.

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I just put a post on the Consumer Reports email site as a safety issue since I have mold allergies. Consumer Reports is the organization that convinced me 'against my better judgment' to buy the GLTF2940ES from Frigidare since they rated it as a best buy in 2008. They should have rated it Not Acceptable.

Frigidare has also sent me a gasket but they refuse to pay for the technician to replace it which is my area is $145 to $175. Seems like a major expense on a washer that cost me $600 about 20 months ago. Also my unit has only been in service for about 14 months due to building delays yet they told me in no uncertain terms to get lost. They will not pay for a technician.

I encourage all of you that are Consumer Reports members and readers to do a similar post on their web site regarding your experience at
http://custhelp.consumerreports.org/cgi-bin/consumerreports.cfg/php/enduser/ask.php?p_icf_3=19

I have also asked Consumer Reports to do a follow up on their recommendation so that Frigidare may take notice and help us out.

I am also contacting the Federal Consumer Product Safety commission because mold is a known safety problem. In my City they have torn down public housing and forced private landlord to clean up mold problems in their buildings.
http://www.cpsc.gov/about/contact.html

I would also encourage if you that live in bigger cities to contact the consumer reporter on TV stations. Especially if you have a really nasty looking situation that will look good on TV. Electrolux who owns Frigidare spends a lot on TV commercials and they don't want to have consumer reporters sniffing around and giving them a black eye.

Oh yes I have tried AFresh and it works for a week or so and then the smell comes back. I have also tried the Frigidare solution of carefully wiping the gasket with bleach and vinegar with time to dry in between. It doesn't work.

Frigidaire washing machine collects water behinf d - moz-screenshot.png

Posted on May 29, 2010

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We just use a dirty towel that's going into the wash and we use it to clean between the gaskets. We don't have a smell, but the water does accumulate there. Just have to be religious about it.

Posted on Nov 11, 2007

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I had this problem last year and it's a fairly mild situation. However, you should have a mold remediation done just in case because the very chance of mold isn't good and could be more costly later. My husband let an issue like that keep going and the next thing we knew we needed to tear up a floor to clean all the mold out. It's best to get everything taken care of before a problem actually happens. MOLD Allied 247 Restoration

Posted on Aug 27, 2015

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I have the same problem with the mold on the gasket except that I made enough phone calls so that Frigidaire paid for an appliance company to replace the gasket. Within a few months the new gasket looked exactly like the old one - full of black mold.

Posted on Jun 20, 2012

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At least I'm not alone! I've been telling my boyfriend for months that his washer and clothes smell foul. I think he was so used to it that he didn't realize it's a bad odor. Well, I spent the last hour wiping and scraping disgusting black slimey mold from all of the nooks and crannies in the gasket. Ugh! Now I'm running a bleach-only wash and will buy ALL of the products (Affresh, etc.) mentioned previously. I wish I hadn't donated my top-loading washer to a friend in need when I combined households with my boyfriend.

Posted on Oct 30, 2011

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I have been running mine on a normal cycle, hot water with bleach. after cycle is complete i have been taking a j-cloth and washing out the inside of the rubber seal; however this is only a temporary fix; as soon as you close the door for a few days the problem of mould is there again

Posted on Nov 23, 2010

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I have a Frigidaire front loader model # LTF2940FE0 purchased on 8-18-07 and have the worst mold problem you could imagine. I can no longer use the machine. My clothes smell horrible. I have tried all of the so called solutions mentioned (Affresh, bleach, etc.) but none have worked at all. I can't leave the dispenser door open because the wall is right there, I can barely open it enough to put in detergent. I have always used HE laundry detergent. I have had constant bladder and vaginal bacterial infections for the past 3 years, don't know if there is a connection but it certainly couldn't be a good thing. I will NEVER buy another Frigidaire product. There should have been a recall from Frigidaire about this problem.

Posted on Jul 26, 2010

I bought the stackable model - GLGH1642FS1. It was delivered on 4-10-08 and within the past 2 weeks EVERY LOAD stinks!!! All of my laundry smells like mildew. I paid almost $900 for this unit and I spent 2 hours in the laundromat!!!! I was told to leave the door open, run vinegar through it and to buy some sort of tablets. I bought this because of its energy and water effiiciency so why should I have to run it empty!!!!

Posted on Jun 17, 2008

Jill suggested pulling out the detergent drawer, and Norman asked how to do that.

In trying to find the answer myself, I found the user manual for this machine posted on this site. Page 10 of that manual shows how to release the drawer to pull it out under 'Cleaning the Dispenser Drawer Area.'

Pull the drawer all the way out, and the back left should show a 'Lock' tab. Press firmly there and you should be able to pull the drawer out.

Find a diagram here:
http://www.fixya.com/support/p63484-frigidaire_gltf2940es_front_load_washer/manual-4157/page-10

Posted on Apr 12, 2008

I leave the door open after each use and mildew doesn't form. It is a problem if the door gets closed after a use.

Posted on Apr 09, 2008

I have a Frigidaire front loader also. I smelled that same moldy odor from my machine and also had a leaking problem. I still had a warranty and a repairman came and didn't find anything wrong with the machine. I still had a leak and started my own investigation. I took out the manual and searched the net for possible problems. I cleaned the seal in front and still odors. Then I took out the detergent/fabric softner drawer. Wow, the black mold in that section once I got it all the way out and inside the area where it fits was unbelieveable. I had a build up of detergent and softner that molded. This is because I thought if I used regular detergent in very small amounts and not the HE recommended products, it built up in the drawer and in the space behind the drawer. I thoroughly cleaned the drawer and space behind it. No more smell. Now I only use the HE detergents and rarely ever use fabric softner. And no more leaking, the build up of detergent, made the water leak out the drawer area. I think this could be some people mold smell problem. Pull out your drawer where the detergent goes and check it out. Mine was so gross, I gagged. I haven't had a problem since and love my machine. Jill

Posted on Mar 25, 2008

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I was recently introduced to a fantastic product to solve this problem of the residue/moldy water trapped in the seal. it's called AFFRESH and it is about $8 for 3 large tablets. it is available at lowe's and i would imagine home depot as well. directions advise to use all 3 tablets -- 1 in each of 3 consecutive loads to get a jump start on an extreme cleaning job....definitely needed for my 4 yr old washer. having done that 2 months ago, i need to do it again. ideally cleaning with one tablet would be done monthly, i was told by my friend, once you've gotten the space back to a base level by doing the 3 tablet cleaning. i'm frustrated that to combat the design flaw i have to spend extra money!!

Posted on Dec 13, 2009

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  • donnandy Dec 27, 2010

    OMGosh-I have read all these posts, I have each and every problem listed above and was blown away a the post which mentioned the sewer smell because I have the same problem. My unit is in the basement, I too have had water dept, sewer, at my home. The odor is so bad it "climbs" the steps and consumes my kitchen!!! It seems like sulfur or eggs. Mine is 2 years old and I'm fed up.

  • createharmon Dec 29, 2010

    i am going through the same thing!!!! does anyone have time to organize a class action lawsuit? this has been done against other manufacturers. i think my washer has been making me sick for YEARS!!!

  • dinofoster May 23, 2011

    I completely agree that a class action suit is the only advisable solution. Especially since the company has decided the cost to fix the machines is worth more than the damage to Frigidaire's reputation. A class action may dramatically change the math and prove to be a significant cost to the company and it's reputation. Both much deserved.

  • Dennis Roberson Nov 29, 2012

    I would gladly join a class action suit. Please advise if that is in the works and the steps needed to add my name.

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I don't really have any of the problems you guys are having. I did have a problem with my clothes smelling like mold and mildew, but I just wipe the 'glass door' clean, and run a towel that needs to be washed inside the gasket of the door where the water accumulates and it seems to fix the smell. I do however have a few little dots that have accumulated over the past year which I suspect to be the start of mildew, but as long as I keep it wiped down I don't have any smell problems. I also learned that fabric softner is a big help with the front loader.

Posted on May 28, 2008

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I refuse to EVER buy another Frigidaire product. Their customer service is horrible and their product even worse. I have a front load washer and it is about 3 years old. It was fine at the very beginning but a year later it was one odour problem after another. First is started out with the musty/mildew smell on all the laundry. After a few service calls and a couple of hundred dollars later Frigidaire agreed to pay for the replacement of the rubber "boot". This part was of course full of mould. This resolved the one problem for a short time however a more serious problem started. Every time I run a load I get this foul, gaseous smell coming from the washer. I again called Frigidaire and they insisted it wasnt the washer. I called multiple plumbers (very expensive trial and error) and even had the City water technicians come to investigate the smell. Turns out there is no problems with plumbing and the water is fine. It is the washer!!!!! I am afraid to run a load with my 3 young children in the house because I don't know the long term effects of the smell. I am embarassed to have anyone over while I am running a load because it smells like a sewer. I have run out of resources. I was told that most front loaders have a trap that can be cleared out but apparently Frigidaire models do not. This is a poor design, a very expensive choice on my part. I am very disappointed, angry and frustrated. I cannot afford to buy another machine right now and with 3 boys under 4 years old I have to do laundry every day. The smell is potent. I have to shut the laundry room door and turn the fan on just hoping that the smell will be trapped in there. I have vomitted once from the smell and my stomach turns every time. I have contacted better business bureau and they were no help. Any suggestions???

Posted on Mar 09, 2010

  • mccancehse Aug 29, 2010

    We are experiencing the exact same thing with the odor while running a load. Did you ever find a solution? Please advise. mccancehse@verizon.net

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WHY IS THERE A BUILD UP OF SLIME / MOULD ON DOOR SEAL. HAVE TO KEEP SCUBBING OFF.


How to Remove Mold and Mildew from Front Load Washing Machines Today...

How to Remove Mold and Mildew from Front-Load Washing Machines

moldy-smell-washing-machine-1.jpg Front-load washing machines are notorious for collecting mold.
I've had my front-loading washing machine for about four years, and it has some great advantages - it's quiet, fast, uses less water and detergent, and gently tumbles (rather than yanking) my clothes. In general, I've been so pleased with it that I was shocked one day when I opened the door and was nearly knocked unconscious by a fetid blast of moldy-smelling air!
How could a machine that's so wonderful, suddenly turn so horribly smelly?
moldy-smell-washing-machine-2.jpg
Gaskets hold moisture.
The answer is in the way the machine is designed. Front-loading washing machines have watertight, airtight doors that seal with a rubber gasket. That rubber seal traps moisture in the machine and also provides the perfect nooks and crannies for mold and mildew to grow.
Top-loading washing machines, on the other hand, have a rather loose fitting metal door that easily allows the tank to dry out between loads.
The problem isn't helped by our laundry preferences. High sudsing detergents and liquid fabric softeners leave behind residues and films that invite mold growth. Cold-water cycles and mild, eco-friendly detergents don't quite blast away residues like their environmentally-unfriendly counterparts.
So, to keep mold at bay, front-load washers need just a bit more maintenance than top-loading machines.

How to Get Rid of Mold and Smells in Top-Load Washers

If you've got a stinky front-load washing machine, here's how to get it smelling fresh again:
    moldy-smell-washing-machine-3.jpg Cleaning gasket on washer.
  • Clean Gasket: Use a rag or towel to clean the rubber door gasket on a front-loading washer with either hot soapy water or a spritz of mildew cleaner. Make sure to wipe underneath and around it as well. Be prepared for some slime and gunk, and possibly a stray sock or two!
  • Clean Dispensers: Remove the detergent dispensers and give them a good scrubbing. If they don't come out, clean them as best you can, using a bottle or pipe cleaner to reach back into the crevices.
  • Run Cleaning Cycle: Next, run an empty wash cycle on the longest, hottest water setting (or a tub-cleaning cycle, if you have it). Add one of the following directly to the wash tub:
    • 1 cup of bleach.
    • 1 cup of baking soda.
    • 1/2 cup of powdered enzymatic dishwasher detergent (such asCascade Complete).
    • A commercial residue-busting washer cleaner (such as Affresh orSmelly Washer).
    moldy-smell-washing-machine-4.jpg Commercial cleaning pellets.
  • Repeat Cleaning Cycle: If the problem persists, repeat the cleaning cycle and consider trying a different additive. It might take several cycles to get the smell out.
  • Professional Help: If you've tried every way to clean your front-load washer and it still smells, you may have mold growing back behind the drum, or possibly a clogged drain or filter. A qualified repair person can dismantle the machine and clean it for you, or you can unplug the machine and carefully explore and clean it yourself.

Preventative Maintenance

Once your machine is clean, follow these tips to keep it that way:
    moldy-smell-washing-machine-5.jpg Allow washer tub to dry.
  • Air It Out: If possible, leave the door of the front-load washer cracked open to allow it to dry thoroughly between cycles. However, you shouldn't do this if you have children or pets who could be tempted to climb (and possibly become trapped) inside the machine.
  • Remove Loads Promptly: Be sure to remove wet clothes as soon as the cycle is finished. Set your washer to beep when it's done, so you don't forget.
  • Choose Detergent Wisely: Choose low-sudsing detergents specifically made for high-efficiency (HE) machines. When possible, choose powder over liquid; liquid detergents are usually higher in suds.
  • moldy-smell-washing-machine-6.jpg Clean washer dispensers.
  • Use Less Detergent: Read the labels and use no more than the amount recommended for each load. Experiment with using less detergent, until you find the minimum amount necessary (sometimes just a spoonful) to get your clothes clean.
  • Avoid Fabric Softener: Liquid fabric softeners leave residue that contributes to mold in front-load washers. Instead, use dryer sheets or dryer balls to soften your clothes.
  • Dry Gaskets: Use an old towel to wipe around and underneath the door gaskets and the inside of the door on front-loading washers. Ideally, you should so this after every cycle, but at the very least it needs a periodic wipe down to remove any water or mildew trapped in the folds.
  • Use Bleach: About once a month, run a hot water bleach cycle. I usually take the opportunity to throw in work towels, fabric shower curtains, and muddy gardening clothes, along with that nasty gasket-cleaning towel.
moldy-smell-washing-machine-7.jpg
Good Luck

Feb 27, 2015 | Washing Machines

Tip

Smelly washers


OK there are a lot of people with the smelly front load washer . the smell is caused buy a build up of detergent it is recommend that you use 2 tbs of detergent and 1 if you have a water softener. also leaving the door open after a washing is good to help it air out . to often people blame the door gasket because they get spots on them well the rubber used is a antimicrobial rubber so it cannot mold . the smell is actually soap build up trapped inside the washer if you run your washer with nothing in it and see soap suds your using to much detergent. there is hope though cutting back on detergent and using a product called Lemeshine mc3 will eliminate the odor issue.

on Jun 03, 2010 | Washing Machines

3 Answers

Hi I have a Siemenes washing machine and it seems that is leaking water from trap door in the front, any idea how I could fix it? Thank you,


Siemens
This video will show you how to change the door seal gasket on your washing machine
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a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 23, 2010 | Siemens Washing Machines

1 Answer

Smells like old smelly socks


this might be coming from the rubber door seal clean it all the way round make sure holes at bottom are not blocked and the rubber door seal is all clean. also clean the draw so there is no power left in there and it is all clean. also a good thing to do is run it though a cleaning cycle with normal detergent at max temperature that the machine can do. hope this helps.

May 20, 2010 | Creda IWD12 Front Load Washer / Dryer

1 Answer

Water trickling down front of door when washing


Check no small tare in gasket , check no interference between seal and glass ( small amounts of hair etc.. can build up and break the seal) . Check water is not coming from soap drawer and running down behind door facia.

Nov 01, 2009 | Washing Machines

1 Answer

Stinky grey goo in my Hotpoint WMA20 washing machine


you can only change the seal as this is a common fault with low tep washing Follow these steps to replace your door seal:

For all Free appliance repair videos visit our VIDEO TUTORIALS
Disconnect all power to the machine first!!

1 Locate the outer clamp band securing the seal to the door rim on the washing machine and examine it carefully for holes or tears. Many can be prised off with a flat-bladed screwdriver they have a spring system holding them, but some have a tensioning arrangement that has to be loosened.
2 After removing the outer clamp band, locate the inner one securing the seal to the drum and establish how this is secured. It may be necessary to loosen a clip, or you may be able to prise the band off with a flat-bladed screwdriver. Some are like very large Jubilee clips that you have to undo usually from the top.
3 Once the clamp bands have been removed, use both hands to pull the seal away from the inner drum rim. Some machines have a water spout holes that will have to be lined up. Others have a drain holes.
4 Rubbing a drop of washing up liquid into the groove on the door seal/gasket that locates on the drum makes fitting the new seal easier.
5 the new washing machine door seal should be fitted by locating the drain holes at the bottom of the seal first then push it on with both hands working opposite directions towards the top. This is quite hard if you have never done it before.
6 refit the inner band remembering this must be tensioned correctly for it to be water tight.
7 now fit the outer band and the test the machine for any leaks,

All washing machine spares featured in this article are available at apart4u with more video help in our tutorial section.

Information provided is a guide only. aPart4u accepts no liability for any problems occurring whilst attempting any advice shown. If in any doubt about fixing your appliance, always contact a qualified repairer.

Oct 28, 2009 | Hotpoint First Edition WMA20 Front Load...

1 Answer

Smelly Washer


I leave the door open when not in use. I also wipe the gasket on the door and door seal when IThis might help get done doing laundry for the day. You can push the seal on the door aside a little and wipe out the "junk" that has accumilated inside. I

Oct 13, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Frigidaire washing machine collects water behinf door seal


your washer is a great washer BUT you Have to wipe the silly gasket all the time and leave the door open to let it vent and dry I deal with this all the time and no they dont tell you this when you buy them (they Should) but they want the sale then its your baby.I do warranty work for all the name brands and I see this on all of them good luck

Dec 17, 2007 | Frigidaire Affinity ATF7000ES Front Load...

1 Answer

WHIRLPOOL DUET FRONTLOAD WASHER


I had similar problem, the front door seal can trap small items,socks,handtowels. I didnt figure this out for some months, each load of clothes had a foul, mildew smell, Check door seal for trapped clothes, run intermittent cycles with bleach only, no clothes, be sure to leave door open when not in use to air out , this will reduce smell.

Nov 27, 2007 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Affinity front load washer


Sounds like you have a common problem with the front load washers known as mold and mildew possibly. Between the door and drum, there is a boot that could possibly be getting water trapped in it. This water becomes fowl and will cause mildew to grow. Wash this ring and boot with a strong bleach and water mixture a few times using hot water. After you hopefully get this corrected, be sure to wipe out any leftover water out of this ring, and leave the door open after each wash. Also, be sure that you are using the proper detergent (HE Certified)when you do your washing. Follow your "Use and Care" guide that came with the washer for information on detergent recommendations and cleaning and clearing door seals after your loads. Good luck and hope this may have helped. Jim

Sep 06, 2007 | Frigidaire GLTR1670A Front Load Washer

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