Question about Ematic 4GB EM63 7" HD Dual-Core Multi-Touch Tablet with Android 4.1 Jelly Bean Purple

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Stuck on loading, won't go pass loading even after resetting

When you turn it on it starts loading but won't go pass the loading with the blue dots. The dots just keep loading doesn't stop and load any thing.

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First thing to do is try a soft reset. Hold volume up button and whilst holding it, hold power on button till it boots up. Really hope this works for you.

Posted on Apr 22, 2014


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It could have hardware problems. It could have software problems. To troubleshoot software problems, when on the initial start up screen carefully introduce a paperclip end into the *Reset* button hole until you feel a little click. Your device should then turn off automatically. Some start up again automatically, some don't. Give it a minute or so and it it doesn't start back up by itself. Push and hold the power button as usual.

This should clear up any software problems and this doesn't cause you to lose any data or changes you've made.

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This is everything you need to know to root/unlock/factory reset your Proscan 8" Tablet a.k.a. PLT8031.

First thing you will need to do is charge up your device, download the software needed to your desktop or some other easily accessable folder. Now this is the part that took nearly 3 days to figure out in order for the program to recognize and load an image to it you have to put the device in "recovery mode". You might ask well how do I do this, as every forum out there just says put in recovery mode and it will work, BUT HOW you still ask. The internet won\'t tell you, the company won\'t tell you, hell even other people on forums won\'t tell you. But alas I shall.


Simply plug in your usb cable to your computer, then while holding your menu button, to clairify as I don\'t know the exact name of the button, it\'s the one to the left of the home button. plug in the usb cord to the device while still holding that button. Do not let go of the button until you see that windows has detected your hardware and is looking for a driver.

FYI windows usually will not find a driver, I have included links to the drivers you will need.Now if your at all used to device manager you should know how to point it to the driver you need. It will be called "rockusb.inf".

Once this is installed then open and run "RKBatchToolv1.4" as administrator. You then need to click the three dots in the top right to locate and load the "update.img" file. Make sure at this point that your device is recognized with a "green square" near the bottom of the window.

If all that checks out click the upgrade/restore button. To be clear it\'s one or the other, not both, technically didn\'t see a difference between them. This process will then start and will take between 5 to 10 minutes. DO NOT TOUCH ANYTHING. if you unplug your device too soon you will have a nice paper weight instead of a tablet. Wait untill it is completely booted into the setup your android device screen before closing the rkbatchtool and safely disconnecting the device.

Congrats on your newly rooted/recovered plt8031 tablet.

29RockUSB Driver -

If none of these work for you just google "29RockUSB" without quotes.

Firmware (update.img) -

RKBatchToolv1.4 -

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Hi, I can do the "hard reset" but then my screen gets stuck on the icecream sandwich with the watermarks.

How do I get past this???

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