Question about Compaq (242697-001) 8-port KVM Switch

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KVM Monitor resolution out of frequency and will not display

I have a Compaq 8 port kvm (242809-003 or compaq spares 242697-001) and cannot view the monitor when my laptop is connected to the port.  It did work previously, now all I get is an out of frequency message.  The KVM monitor will work for all other ports if I reboot the kvm and avoid attempting to display the laptop.  However this is my daily use computer and I need access to it.

This occurred when I made a monitor resolution change in properties and it was applied automatically without offering a chance to accept or reject the setting.  Now the only thing that appears is the out of frequency message.

I have checked the laptop when not connected to the kvm and it has the correct (previous) setting.  I have rebooted both the kvm and laptop.  I have checked the laptop settings in safe mode (note KVM monitor will display the laptop in safemode).  I installed the laptop on a different port on the kvm and still all I get is out of frequency.  Any suggestions!

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Restart your system in a VGA mode (you will find this below Safe Mode, by pressing F8 before windows is loading) This way yours screen resolution will be at the very low frequency then you can change it back to the resolution you like. Eg. 800x600 or 1024x768. Remember to keep your Screen refresh rate lower like 75Mhz

Posted on Dec 05, 2008

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Reboot. Do the same and increase settings slowly (by increments) till you get the "out of frequency" message again. Pressing escape would revert you back to the last setting that worked fine.

Hope this be of some help to you, otherwise pls post back with a more detailed description.

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