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In the UK, unlocking your mobile phone is easy: you just phone your network operator up and tell them you want to unlock it. OFCOM, the UK’s telecoms regulator, states that you have the right to unlock your phone providing it’s a pre-paid phone and the operator has recovered any subsidy, or it’s a pay monthly phone over 12 months old.
If your phone is not unlocked, you should be able to connect it to iTunes to correct the problem. If none of the buttons are responding, simply connect it to your home computer using the sync cable and then wait for the apple symbol to come up. If you are still having a problem, put it in DFU mode by pressing and holding the center and sleep buttons for ten seconds (while the iPhone is plugged in.) hope this helps.