Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

1 Answer

Yesterday my phone's battery died. Ever since it has been acting very strangely. Its slow, freezes and no longer sends or receives text messages. The problem actually begins in the text message menu. When I try to go to the text messaging menu, it tells me to wait, when it finally appears, if I choose an option it usually sends me back to the main menu. Sometimes it will show I have no messages in my inbox, then suddenly it shows that I do have messages in my inbox. Sometimes, I get as far as writing a text, but when I go to send it, it sends me back to the main menu, text unsent. The lost message does not appear in drafts. Sometimes, after I make a phone call I am able to send a text, but I have to try many times. I spoke with a friend and he said he only received part of one message, not even all of the messages that my phone claims to have sent. Is there anything I can do? If I need to do a master reset what will I lose? I also don't know the code. I have an unlocked Motorola MOTOKRZR K1, purchased in Canada, currently being used in France. I am with Orange. Any help be greatly appreciated.

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  • k_dniprenko Jun 14, 2009

    This will fix the texting problem or reset my phone? Is resetting my phone what I need to do?

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  • 987 Answers

Flip the phone open (if it has been open for a while you can't do it) then key in the following:

#073887*

It will then ask you for a security code - enter all ZERO's then press OK.

ther you can find the option to reset ...

Posted on Jun 14, 2009

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