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There ar frequent minor map corrections accessible through MapShare. You configure your GPS to accept these corrections. You can selected to accept ALL, or from TRUSTED sources, or ONLY corrections verified by TomTom. Connect the unit to the computer and download the MapShare corrections. If your map is too old, maybe it is time to get the latest one.
If you have started using your unit not long ago (less than 30 days) you may have the right to a free update. TomTom offers the 30 day latest map guarantee.
Connect the unit to a computer where you installed the tomtom HOME application. Upon registration, HOME will proceed to update your GPS.
Download the TomTom Home application and install it on your computer. Connect the unit to the computer, turn it on and when it asks you to connect to computer tap Yes. The Home application will launch and communicate with the GPS. You will have to supply a valid email address and finalize the registration. The update should then be done automatically.
You should update all:
Maps: you have a 30 day guarantee on the latest map.
The operating system (application).
If for some reason the updates cannot proceed you may be well advised to return the unit for an exchange or a refund as it may be defective.
From what I understand, you have a 30 day guarantee for the latest update map. That 30 day stretch starts from the day of first use (not the time of purchase). It it is not a store demonstration unit then you still have 15 days. It goes without saying that if the licensed map has not updated within the 30 days period, there is nothing to update. You can however still use the Map Share feature to download the minor map corrections.
I suggest you frequently connect your unit to the calculator and the Tomtom Home software will do the automatic updates. If a new map is issued within your 30 period you will get. Even if you missed it you should console yourself in the knowledge that major map update are not that frequent. You can also buy other maps from Tomtom.
harman kardon gps 500we will not turn on, I am not sure why, its was working fine the day before and the next day I try to turn it on and it would not, I try to reset the satnav, that did not work either, I took it home and try to charge it overnight, that did not help, I suspect the battery because while it did not come on it did not felt warm from charging it overnight, if is the battery where can I get a replacement. I have no warrenty because I brought it 2 years ago.
If you purchased a unit with 'latest map guarantee' The upgrades are valid for 30 days after you register and activate your tomtom If you didnt choose to update your maps and cameras within this time period then you will have to pay for them. They are only available for free if done within the first 30 days
All you get for free after that is 'GPS and Map Share' updates