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Right click on the speaker icon in the system tray (bottom right, next to the date/time) and select recording devices. It will give you a list of whatever devices you have on your computer that are designated to record sounds. Choose the on board microphone, right click, and select disable device.
Go to Start Click in box and type Device Manager Click on Device Manager in the list Click on Sound,video and game controllers RIGHT click on the microphone Click on update drivers Click on Search automatically for updated driver software
Find the speaker icon in the task bar. Usually lower right hand side near the time and date location. Right click on it and select recording device. In the window that opens you should see a microphone icon and be able to talk and see the level change on the bar graph. If the mic is there but no audio moves I'd go ahead and double click the microphone icon and another window tab will open up. Look at all the sitting in those tabs for anything that maybe muting the mic.
Have you tried using a another XLR cable..,or are the other mics phantom powered condensers..ie try to locate if its a mic problem or the cable..2 other points are 1 - XLR leads for phantom mics need to be XLR to XLR male to Female plugs[ends] 2- is that often an XLR to XLR cable will be not soldered or wired right,so that the power [phantom power is not getting to the mic] so ensure you have a proper cable for that job...Sorry i can't be more specific but from reading your problem all these issues come to mind..If you have ruled all these things out,then it could be the capsule or loose joint or component in the mic which means contact AKG,pro audio services or find a DIY mic person to help..G luck!!
double click on the speaker and make sure that the mic does not have the mute box with an x in it.
I am pretty certain you have a card in your computer for it mentions a 7.1 speaker system. If you put your service code in to do a search for drivers you will get the correct ones for your particular machine. Download install and reboot. If you are not using six speakers and one sub woofer then the pink one in the back is the mic