Question about Rival 38601 Smart Pot 6-Quart

2 Answers

Green light is blinking, but I am unable to trun the power on.

The green light is blinking, but I am unable to trun the crock pot on or off.  The light just keeps blinking.

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  • Georgew Oct 30, 2007

    After about 30 mins or so the crock pot truned it's self on and started cooking.  Problem solved.  Just wait a little bit.  maybe you might have gotten something wet inside when you were cleaning it like I did.  I think.

  • Anonymous Jan 28, 2008

    Used this once and it worked fine. Used it again, came home - and the food was cooked, but it was stone cold. Tried to use it today and light either blinks or stays solid and no cooking options turn red ... so I keep hitting buttons until HIGH 6 HOURS lights up .... then it actually TURNS ITSELF OFF after about 3 or 4 minutes!!!! I can't cook anything!!! This is crazy! My email is barnworks@att.net if anyone knows what's going on. I think I have a defective unit. PLUS: that day it was stone cold, shouldn't it have switched to WARM and not turned itself off???

  • Anonymous Mar 25, 2008

    I have a similar problem with my 6 qt rival crock pot that I got at Costco. I bought it in 2003 and haven't used it that much. Recently, the unit turns itself off (all the red lights are blinking) after just a few minutes. Usually, I can reset it and it works fine. As I was cooking a big church dinner last week, it totally stopped working. The lights all blinked and I couldn't get the timer set. When I called Rival, I was told that my warranty was up and I'd have to buy a new unit even though I only need the part with the timer on it. The Rival person suggested, this was a safety feature and that there must be something wrong with my power. Hard to believe, but who knows. I tried turning it on a few days later and at least it looked like it was going to work. I may give it a try once again

  • Anonymous Apr 15, 2008

    My Dad is having the same problem, I sent it to him as a gift, he's 86, when he told me he was going to try using his old pressure cooker, so I had Target mail him the same rival one that I have been using for years. He's used it twice, no problem. He just called and the power won't come on just a blinking light. Is there a hidden reset button anywhere? I'm @ work so I don't have the pot here in front of me to look for myself.

  • Anonymous Nov 16, 2008

    MIne is a Crock Pot Smart-Pot and it is behaving the exact same way. It simply tuns itself off, unexpectedly. We got this as an X-Mas gift 2 years ago. Only started using it 2 months ago. I do not think the warranty will cover it. Was there a recall or something? fdiciero@miranda.com


  • Anonymous Mar 13, 2009

    If the unit is left unplugged it takes a number of attempts to get the programming to work. As It gets older it takes longer and longer. I have found by leaving it plugged in for 30 minutes before I attempt to set the cook time cuts down on the number of attempts to get the settings going.

    The usual response is that the 4 hour high setting will just flash on then immediately off again. After a number of attempts (up to a hundred or more) the 4 hour setting starts to stay on longer. Eventually the four hour setting stays on and I can cycle to the 6 hour setting. It takes fewer attempts to get this setting to stay on. Similar techniques allow me to eventually cycle through all of the settings. Once this has been done all the settings are accessible with a single push of the cook time button. Be prepared to spend fifteen minutes getting the pot to function properly. I bought two of these units and gave one to my daughter. Her's does the same thing.

    Rival, of course deny knowledge of this common problem and suggested I purchase a new pot since this one is out of warranty. Thanks for playing but I will look for another brand the next time!


  • David Empson
    David Empson Feb 13, 2017

    My 2011 crockpot sccpvp700-s-060 has no lights flashing. It takes about 2 Watts and you can just hear it humming (use a portable AM radio and you can easily hear the interference). The capacitors, transistors, thermister, thyristor triac, resistors, diodes led's tested fine and there's a healthy 5.1v powering the microcontroller. So either the latter has failed or there is a short or open circuit somewhere or I missed a small smd fault. Shame crockpot don’t have circuit diagrams on their website or even sell the electronic modules.It's a shame to throw away a new looking item that 99% works.
    Leaving on for 1/2hr or pressing both buttons in for 1 minute didn't do anything.

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Rival smart pot 38651 crock pot all light blinking
to reset this you need to hold both thye right and left button for 30 seconds. the cause of this is from unpluging the unit when it is on also a power failure will cause this. if this does not work hold all four buttons in. they only tell you this if you get the right person at Jarden Consumer Solutions

www.crock-pot.com

Posted on Aug 31, 2010

  • RenoTW Nov 19, 2010

    It worked!!

  • Jennifer Anderson
    Jennifer Anderson Nov 19, 2014

    You saved our potluck!

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You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

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Cheers!
IrishDruid

Posted on May 02, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
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