Question about Jandy Aqualink - Rs24 One Touch Pool / Spa Combination Control System

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I JUST GOT A JANDY AQUALINK RS ONETOUCH CONTROL SYSTEM INSTALLED BY A PROFESSIONAL INSTALLER AND HE SHOWED ME HOW TO USE THE CONTROLLER. IT WAS WORKING PERFECTLY BUT AFTER A THUNDERSTORM THAT NIGHT ALL I CAN SEE IS A LIGHTED GRAY SCREEN BUT NO TEXT AND THE HEATER LED IS FLASHING GREEN WHEN IT SHOULD BE RED WHEN THE HEATER IS RUNNING. REGARDLESS OF WHAT BUTTONS I PUSHED NOTHING HAPPENS. I CAN STILL GO TO THE POWER CENTER AND TURN THE PUMP OR HEATER OR SPA OR AIR BLOWER ON MANUALLY AND THEN IT WORKS. WHAT MUST I DO TO GET THE GRAY SCREEN TO SHOW THE TEXT OR COULD THE THUNDERSTORM DAMAGED IT?

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  • dr104213 Jun 18, 2009

    THE TECHNICIAN CAME OUT TODAY AND ALL HE DID WAS TO UNPLUGGED IT AND WAITED FOR ABOUT A MINUTE AND REPLUGGED IT AND IT WORKED! UNFORTUNATELY, WHEN I GOT HOME FROM WORK (ABOUT SIX HOURS AFTER THEY WERE HERE) AFTER I GOT HOME THE PUMP WAS WORKING BUT THERE WAS NO TEXT SHOWING ON THE GRAY SCREEN, ONLY JUST THE GRAY LIGHT ON THE SCREEN. I EVEN TUNED OFF THE POWER AT THE HOUSE CIRCUIT BREAKER BOX FOR ABOUT FIVE MINUTES THEN TURNED IT BACK ON BUT STILL NO TEXT. WHILE THE POWER WAS OFF I NOTICED THE SCREEN LIGHT WAS OFF, TOO./ WHAT SHOULD I DO?

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It seems that your display ic's got surge due to storm. When technician came and removed it from power He simply reset your control system and whatever surge was there in the buffer was gone. Once you kept it again with the power it again started accumulating surge from the power supply which if you will reset will once more go but it will reoccur due to faulty ic. It is recommended if you need permanent solution to send the faulty unit to the company for IC replacement alongwith your comments as it is accumulating surge and display cuts off after a certain period of time. Else if you wish to reset it everytime yourself then below is the link to the pdf manual of your control system in which detailed resetting instructions are provided you can use this for resetting your control system and get your display back.
www.southshoregunitepools.com/resources/manuals/jandy_installation.pdf

Posted on Jun 18, 2009

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  • Master
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Hi there,

Yes The Thunderstorm damage your jandy.
You need to check all the control bottons and ic's by using a multi-meter.

Thanks

Posted on Jun 14, 2009

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