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Tom tom cant find the reset button

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Re: tom tom

For tomtom one , its right next to the sd card slot.

Posted on Nov 02, 2007

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My tom tom go stopped working. green light is on car cigarette lighter bit and on tom tom unit but screen wont come on it stays blank. it had just fallen off windscreen onto dashboard. memory card in...

Not sure which model year you have but check for a small reset button on bottom press and hold it with a paper clip or similar. Also try holding the power button for a minute to see if it reboots, try removing the memory card first. If it starts don't insert the memory card until the unit is off. If that still does not work click on the link below which will explain the reset in detail.
Thanks for using FixYa

Jun 02, 2011 | Tomtom GPS Devices

1 Answer

My tom tom is over 2years. I am not getting a signal. Asks if I am in a building

Mainly the problem with this tom tom one is that it comes up with this problem frequently. The solution to this problem is for you to reset your tom tom by holding the reset button for a while, after doing that, it will reset it and it will be able to receive signals.
Solution: Reset the tom tom by holding down the reset button for a while, it will reset it and then it will be able to receive signals once again. To reset: check that your battery is properly charged, by plugging it for at least two hours, make sure the charging light is on. Then you press and hold the power on/off button for about 15 seconds, then it will restart the system for you.
Be sure to have your tom tom in a car or in a outside position where it can receive signals from the satellite.
This should do the job.

Dec 22, 2010 | Tomtom ONE GPS Receiver

1 Answer

I downloaded the US-Canada map update and now i turn my TomTom on and it says i cant us that map and now i cant even use the device is there someway i can restore the device back to default?

You could try reseting the device

1) Turn the device off.

2) Press the Reset button located on the bottom of the device (you'll need a paperclip to do this).

3) Turn it back on. See if it works now.


1) Do you have Tom Tom Home set up on your computer?

2) Did you ever make a backup?

If so, now is the time to restore from backup.

To restore factory settings:

1) Turn on Show All Menu Items in the Preferences menu.

2) Tap the Reset Factory Settings button (it's on the last screen of the Preferences menu).

Best of luck to you.

Nov 24, 2009 | Tomtom One XL GPS Receiver

1 Answer

Cannot get TomTom One to turn on

make sure its charged, and on the bottom, where the tom tom docks to the charger/stand for the computer, there is a small push button that you can press with a straightened paper clip. its the reset button. give that a try. if you cant find it, let me know what model of tom tom you have.

Oct 03, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom will not turn on, but charge light works.


Please connect your tom tom to the power adapter first.Get a paper clip and press the reset button under the SD card slot of your tom tom.Reset button is a very small small hole at the back near the sd card slot.Keep pressing the reset button for 2mins and also press the power button till the light comes on.

This should fix the issue.Let me know if you need any more help.

Jul 08, 2009 | GPS Devices

1 Answer

Gps frozen on tom tom 3rd edition

can you locate the reset button and try that first.

Jan 31, 2009 | Tomtom One XL GPS Receiver

3 Answers

My tom tom won't turn on. While charging it, the green light goes on, but pressing the power button does nothing. It's just dead. Is there a solution?

I had the same problem with the go 920, I thought it was broken, 
Solution was to insert pin into reset hole for 15 Sec, after which hold the power on button for at least 5 Secs

Jan 01, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Tom Tom ONE Version 3

Have you tried resetting the unit? Does it do the same thing after being reset?

Nov 25, 2007 | Tomtom GO 910 GPS Receiver

1 Answer

Tom tom 710

Theres a tiny hole at the back if you look with a torch where the TomTom connects to the cradle

Nov 10, 2007 | Tomtom GO 510 GPS Receiver

1 Answer

Will not turn on

do you plug it into the cigarette lighter or is it installed (wired) behind the cigarette lighter. If so and you happen to plug something into the lighter you run the risk of shorting out our friend TomTom (I did it twice)

Sep 12, 2007 | Tomtom GO 300 GPS Receiver

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