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Unplug the unit for at least 30 seconds. Plug in, set clock. When making pizza punch in the time you wish it to run, such as "7:30" then "start". Watch carefully the first time to see how much time it takes to cook to your liking.
Ticking sound when unplugged? It sounds like a mechanical timer. Check the timer / control setting is actually on a cooking cycle. The unit may be set on delayed start? If there is no power to the unit, there may be a fuse inside it. You may have to take the back / side off to see.
When the oven is first plugged in "12:00" appears on the display. • Press the "Timer" button twice. The display will begin to blink "12:00". • Adjust the time in steps of one minute by pressing the "+" or "-" buttons. • If you hold the button pressed down for more than 6 seconds, the time will change quicker. • Press the "Timer" button to enter the time in the system. If you do not press the "Timer" button, the time will be entered automatically after 30 seconds.
Top dial is Bake/Broil knob, it goes left to right. Starts with OFF @ 9 0-clock next is 100 dgre then @12 o-clock 180 Deg. is at top center next is 250 Deg. next 350 located opposite of off. Next @ 4 o-clock is 400 Deg. Next @ 5 o-clock is 450 Deg. and finally at the bottom at the 6 o-clock position is BROIL. The Center Knob is BAKE TIMER . Starts @ off position as 0, next @ 10 o-clock is 10-mins. Next @ 12 o-clock position is 20 mins. Next @ 2 o-clock pos. is 30 mins. Next @ 3 o-clock pos. is 40 mins. Next @ 5 o-clock pos. is 50 mins. Next and finial pos. is 60 mins. The Bottom knob is TOAST @ the 9 o-clock is is 0 next @ 11 o-clock pos. is Light , Next between the 12 & 1 o-clock pos. is MEDIUM and the final pos. @ 3 o-clock is DARK. TOAST.