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CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
How To Eject CD from CD-ROM drive if it is Stuck :
If you have a CD into CD-ROM drive and it is stuck and you are trying to eject tray of CDROM by pressing the eject button or windows eject command but CD won't eject as there is no command to eject a stuck compact disc from the CDROM drive then this article is for you.
Step 1: Switch off the computer.
Step 2. On the front of the CD-ROM drive you may find a small hole called Emergency Eject hole below the tray of CD-ROM drive . Take a long pin around 3 inch, (also known as CD ejector) it must be hard enough, insert this pin inside the hole and push a little. The CD tray will slightly move to out.
Step 3: Now you may manually pull the tray and you are done. You have successfully ejected the stucked CD.
Step 4: Switch on the computer and you may work as usual.
I suspect that the rubber belt that drives the eject portion of the unit has broken. I suggest you remove the unit and have an teckie look at it. belts are available for most makes from tandy or other electronic parts shops.
You will have to manually eject the disc. take a straightened paper clip and find a little hole near the slot where the disc goes in. Insert the paper clip and it should eject the disc. If there is no hole, you may need to access the disc drive by removing the back panel and/or disc drive faceplate.
Disconnect power. Connect power back, and keep REPEATEDLY pressing the eject button while you connect. If still no ject press power on button while you keep hitting the ehect button. You need to press eject on the unit, do not use the remote.
If that does not work, then the unit must be taken apart.
The iMac (Slot loading) computer's disc eject mechanism is electrical instead of mechanical. To eject a CD-ROM disc at startup that contains system software, press the mouse button until the computer ejects the disc. If the disc does not contain system software, wait for the iMac to start up and drag the disc icon to the Trash.
If either of these steps fails to eject the disc, push the drive's manual eject button with a small, blunt object like a paper clip. This button is located to the right of the CD/DVD slot as shown in Figure 1. The computer must be turned on to eject a disc in this manner.
Figure 1 Manual eject button
Once the disc is ejected, it extends just beyond its center hole so you can remove it from the drive. If the disc fails to eject, while holding in the paper clip, use another CD to gently push against the inserted CD. This gentle pressure may help to release the inserted CD.
Important: After ejecting the disc with the manual eject button, you must restart the iMac in order for the CD-ROM or DVD-ROM drive to work. DONT FORGET TO VOTE
There are 2 little white "bars" that pop up when the disc is inserted most the time this happens when a drive is taken apart with a disc still in it and its not in the ejected state.
if you didnt take it apart then there is prolly a cd in there still and there is a problem ejecting, if you did take it apart here is how to reset everything to the right working state. sorry if its hard to follow.
to get it back to normal you need to reset it, if its under warrenty send it in cause the only way to fix this is by taking apart the ps3 and and the blu ray drive.
ussually this happens when a drive is taken apart with cd in and you remove the loading gears cover(the black piece with the levers and the wheels) off.
when you put this cover back on you need to make sure that the wheels are open all the way --- right wheels up and to the right, ..left wheels up and to the left. When its open like that you can see the gaps where those little white bars fit into just put it back on with it open and the bars in the gaps.
usually your looking at more steps though because the rest of the hinges on the lid wont line up. you can try to put the cover back on and eject and try loading an old or blank cd, blank because if something is off it may scratch it.
see if everything works.
if not you need to re-align everything to be in the ejected state. to do that you have to manually move the long black piece on the left side of the drive(with the cd inserting side facing you) and firmly but carefully push it twards the back of the drive and the laser should lower. it may make a poping noise if you go to far but should be fine its just the piece going to far out and poping off the gear. to test it push the cd guide wheels open and it should raise the laser and you can now lower it using the eject button. if it doesnt and you just hear a spinning gear gently nudge that long black piece on the left that you pulled back earlier towards the center of the drive and it should catch itself. after every thing raises and lowers fine make sure its in the ejected state and put the cover back on. should work now.
Use my computer and select the drive (eg drive E:). From pull down menu "File" select "eject". While the disk door attempts to open (hear slight movement of tray) massage the door with your fingers. This is done by smoothing out the across front door panel with your finger tips and pushing in and releasing pressure from door. Door should slide open partially and close again. Repeat. The eject button nearside the disc tray doesn't seem to work as well as selecting "File" and "Eject" from the menu. Something to do with the door cycle is less with the direct eject button.