Question about Cannon Canon i960 Photo Printer

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My printer wont print

Hi there, i've been trying to print since yesterday on my Canon i960 printer but wont allow me to do so.  keeps bringing up an error which says "service error 5100" could you please tell me what this means.

Thank you


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1 Answer

Re: my printer wont print

The only solution I can give you is run to the nearest trash can and slam that **** in there. hope solution helps.

Posted on Jan 04, 2008

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I am trying to obtain the page count on my Canon i960 printer.

The user does not have access to the print counter. unfortunately it is held within the service parameters which only canon engineers are allowed to access.


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Light flashing green and yellow will not print

Hi this is only a try it may work
Start with the printer OFF

1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
presses - light color - function

Number of presses - light color - function
0 presses - green - Test print (or exit service mode on i960)
1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960)
2 presses - green - EEPROM initialize
3 presses - orange - Reset waste ink counter

Jan 14, 2010 | Canon i850 InkJet Photo Printer

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My printer keeps printing greenish and blue/yellow

I fixed this problem for free with advice from the canon experts at the canon website, without them trying to sell me anything like a "plan" as your website has proposed.

Dec 03, 2009 | Cannon Canon i960 Photo Printer

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New ink tanks for I960 - pics have a green cast...head check indicates magenta and photo magenta not printing. Have already tried cleaning and deep cleaning????

This printer model has a print head seperate from the carts. Over time, the print head can become clogged. Try removing the print head assembly from the printer and dipping just the printhead (the silver thing on the bottom) into a shallow dish of just boiled water several times. Dry off, reinstall print head and carts and try again. My need to do a few times. This will get rid of any congealed ink on the print head. Otherwise, new printer, as the replacement print head is more expensive than a new printer. Canon kind of made these disposable. Can also try to inject water through the cartridge port when the printhead is out of the printer ( the hole where the cartridge goes into) with hot water as well...

Aug 08, 2009 | Canon I960 InkJet Photo Printer

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Canon i960 printer won't print in blue

Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!

Jan 13, 2009 | Canon I960 InkJet Photo Printer

1 Answer


is the piece of paper removed? or there parts of the paper w/c was nt removed? if the whole paper was removed already, try to use this steps..step 1. remove the power cord of the printer. step 2. press the power on/off of the printer while plugging the power cord. and wait for 10 seconds before releasing the on/off button..then put on your printer. but if some pieces of broken paper inside the printer try to clear it first then try printing.

Jan 02, 2009 | Canon I960 InkJet Photo Printer

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First check the cartridge

Second check the Software...

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Dec 22, 2008 | Cannon Canon i960 Photo Printer

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May 29, 2008 | Canon I960 InkJet Photo Printer

1 Answer

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Try here:

Nov 26, 2007 | Canon I960 InkJet Photo Printer

3 Answers

I960 canon printer

Lift lid ,let carriage stop in middle, un-plug the printer > Remove all ink tanks > Remove print head > Soak print head in > 3 parts very warm water an 1 part ammonia over night. Rinse under faucet with water directly over ink ports, shake out excess water,(if when you shake it out and if color still comes out repeat soaking for another hour or two and rinsing again ,HAD TO DO MINE TWICE) let air dry. (hair drier helps) Cured my problem for a while ,but if not used almost every day, this will happen again, I also use compatible ink tanks. Don'T believe the inks are as good as Canon Ink. But who the hell can afford them. So fill your owe with Canon ink from Canon. Still seems that the cyan always dries up first. Good luck Lestero1

Oct 18, 2007 | Cannon Canon i960 Photo Printer

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