Question about Acer Aspire 5740-6025 Notebook

1 Answer

Shuts down to black screen

For no reason screen shuts down to black and computer turns off except fan still running. I have to restart. This happens if I leave the computer for awhile. This has only started in the last couple of weeks. Also I am not all that familiar with the technical side of things. bebe

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  • Brad Brown Mar 22, 2014

    Hi Barbara , I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?what version of windows? What was the last thing you installed?

  • Josh Hannegan
    Josh Hannegan Mar 22, 2014

    Sounds like the computer is overheating. You might try cleaning it out with some canned air or somthing.

  • Barbara
    Barbara Mar 22, 2014

    Thank you both. I am using Windows 7 Home 64bit. I am not sure how I should use canned air as I have said i am not very technical . Also should the fan be running all the time? I leave the computer on all the time as I cannot put it into sleep or hibernation but I can cope with that.

  • Josh Hannegan
    Josh Hannegan Mar 23, 2014

    Usually the fan will be on most of the time. It depends on how hot the computer gets so it will speed up or down based upon how hot it is.Does the underside of the laptop feel more hot than warm?

  • Barbara
    Barbara Mar 23, 2014

    Josh I have not checked although I must admit at times the computer feels hot and then I usually turn it off.

  • Josh Hannegan
    Josh Hannegan Apr 23, 2014

    I would listen for the fan. If it is clogged and not spinning that is an issue.

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  • Acer Master
  • 3,320 Answers

Sounds like it is going into Sleep or Hibernation mode.
In Control panel go to Power options and see what the settings are.
Getting out of sleep mode is accomplished by pressing the power button once.

Posted on Mar 23, 2014

Testimonial: "Mileso, I followed your but going into sleep mode the computer instructions but the computer immediately restarted and in Hibernation it stayed off for about 1 minute and then resumed. I will take extra note when the black screen comes on again."

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

PrimeZ
  • 10 Answers

SOURCE: Acer One pc notebook black screen?!

That is a problem of BIOS. U need to reset your BIOS.
Acer Aspire One BIOS Recovery
The AA1 has a built-in BIOS recovery routine, making it possible to flash the BIOS even if the system doesn't boot anymore. It's only meant for emergencies and may void your warranty, so use at your own risk.

Follow every step carefully!

First format an USB stick with FAT.

Download the latest BIOS, and put both FLASHIT.EXE and the BIOS file in the root directory of the stick. Rename the BIOS file to ZG5IA32.FD, that's important. Do not remove the USB stick.

Turn the AA1 off, make sure both battery and AC adapter are connected. Press Fn+Esc, keep it pressed and press the power button to turn the AA1 on. Release Fn+Esc after a few seconds, the power button will be blinking. Press the power button once. The AA1 will now initiate the BIOS flash, do not interrupt it under any circumstances. After a while the power button will stop blinking, and the AA1 will reboot shortly after. Wait patiently.

The BIOS has been flashed and all settings reset to default.

Posted on May 07, 2009

kd6rhd56
  • 400 Answers

SOURCE: computer immediately shuts down upon starting

Ok Take out the battery and leave it out for about an hour. IN the time its out Run the laptop on AC power and then go to control panel, open power options, and remove the hibernation check, and the turn the system standby to never, then hit apply. Then turn you laptop off and re insert the battery. If you still get the shutdown where it wont run on battery, then you need to replace the battery.

Posted on Jul 15, 2009

Arius
  • 446 Answers

SOURCE: Acer Laptop runs but shuts off suddenly

this is an overheating problem, computer have a thermal protection sensor that senses extreme temp.
i suggest return to your service provider and have them check again, it could probably cause by, the fan isnt plug or there is a lot ob obstruction to exhaust that tned to build up heat around your pc

Posted on Aug 03, 2009

Testimonial: "You were right. The next time I turned on the Acer laptop I noticed the fan was not running at all. Sent to Acer repair work fine now!"

JollyRoger00
  • 59 Answers

SOURCE: Acer laptop wont start up.

You have corrupted files on your system, either from a hard drive beginning to go bad or from just a bad update, use your recovery console, either available during start up or by using the windows cd to boot your computer and have it run a recovery, you will have to re-apply some of your service packs afterwards. Another option in the recovery console is to use your system save points, if you have the recovery console installed then use it to restore your compter to a day before the update.

Posted on Sep 30, 2009

parrotheadpc
  • 2600 Answers

SOURCE: I turn it on. It beeps twice loudly and goes to a

Possible Virus and Malware

There is a good chance that you have a virus or malware that is keeping those programs from opening. It does not matter these days what security you have if the door to the web is opened. At the end of this are two links to programs that you should load up and run. The first is MalwareBytes Ant-Malware Tool, the other is Avast Anti-Virus 4.8, install these two and let them perform scans.

Run MalwareBytes first and perform a quick scan, when it finishes, it will ask you to post the results, when it does delete everything it finds.
Run Avast and install it, when it asks, go ahead and schedule a pre-boot scan of your entire system. This should get rid of most problems….

http://www.filehippo.com/download_malwarebytes_anti_malware/
http://www.filehippo.com/download_avast_antivirus/

Posted on Oct 31, 2009

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