Question about Canon PIXMA iP4300 InkJet Photo Printer

3 Answers

Printer Problem Printer light flashes orange 15 times. When I open the ink cover, the yellow ink cartridge light is not lit. I have removed the ink cartridge which looks full (printer only purchases on 28 August 2007) and replaced if. The light on the cartridge then comes on. I have then shut the ink cover and I can hear the ink cartridges move along the carriage. The orange light then begins flashing 15 times. I have repeated the process many times but nothing changes. Please advise me of what else I can try.

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  • JohnPa2007 Nov 04, 2007

    same exact problem here
    just bought off newegg 4 months ago.
    it says magenta is low, its not, its almost full.
    Reset printer by pulling power, reseated ink tanks, no luck.
    This is the ink that came with the printer.

  • baribarat Nov 19, 2007

    Dear tom19511!



    Please write down what canon says, because I tried to find answer on that page you suggest, but the page isn't working, because "KnowledgeBase is temporarly not available".



    Thanks

  • h20answerman Nov 21, 2007

    Power light flashes 15-16 times and when you open the cover the magenta cartridge is not lit. Removed cartridge and it was full of ink. replaced cartridge and light came on. Closed cover and power light flashed 15-16 times. tried powering down but same result. Manual says replace cartridge or disable sensor function. Have not tried disable sensor yet.

  • 2CV67 Nov 23, 2007

    Bought new iP4300 24 Aug 07.
    2 Oct 07, after printing a few dozen pages total from new, 15 flashes & big black cartridge "not recognized" & no LED.
    This is new original cartridge supplied with printer & contacts etc never fingered.
    Removing & reinstalling sometimes worked but finally not.
    Canon changed for new printer under guarantee 10 Oct 07.
    Second printer 15 flashes 19 Nov 07 & blue cartridge not recognized & no LED.
    Again this was new Canon cartridge supplied with new printer & contacts not fingered. Cartridge hardly used.
    Remove & reinstall cleared problem one time.
    22 Oct 07 - 15 flashes & blue cartridge again.
    Remove & reinstall cleared problem so far...
    Contacted Canon for help & am waiting for their reply.

  • ChinkeySr Nov 24, 2007

    Yes I am having the same problem. I bought the 4500 pixma in September. It was an Apple incentive with iMac purchase. I have repeatedly removed the magenta cart and replaced it. The light illuminates again once I do this, but then I gat the same empty tank error all over again. It really blows that it will not work for B&W only, until this can be solved.

  • Fryerdan Nov 29, 2007

    I have the same exact problem. It has happened on both black cartridges and the yellow one.

  • Anonymous Dec 04, 2007

    I hate this printer. My page black is never recognized. What a waste of money!

  • Anonymous Dec 06, 2007

    I have the same problem with yellow. Have been using it for about a month seldomly and once in a while got the ink tank error message. I click the tank back in so the light goes on but in a second it's out again. Brand new cartridges and everything! Came with the printer so they shouldn't be the wrong model. Now I've been getting the error every single time and NOTHING HELPS. Not reset, replace, anything. It's completely useless.




    More specifically, I have a Mac and am getting Error number: 1412. Ink tank errors have occured.

  • 2CV67 Dec 13, 2007

    Following my last post - Canon told me to remove & replace the cartridges & the head, but this did not work. I took the printer back to the shop who sent it to Canon. Canon just sent me another new one (number 3 now...).
    So far it works fine, but for how long?

  • Anonymous Dec 18, 2007

    I'm having the same trouble with the yellow. I've only had this printer a couple of months. It flashes 15 times. I open the top, take the yellow tank out, have NEVER touched the chip. Snapped it back in. I got it to work one more time, and now it doesn't work at all. The yellow is still completely full of ink. It's the ink that came with the printer. So will it work if I buy a brand new yellow ink tank? Or is it a problem with the printer itself? I bought this after doing a lot of research and only heard raves about it....and now this. Any suggestions?

  • AngelF Jan 03, 2008

    Yes, same problem here with magenta cartridge. I also had this happen with the black cartridge. The cartridges are installed correctly, I have tried powering down/unplugging USB. Magenta cartridge ink is full.

  • Anonymous May 30, 2008

    I have the same problem only with the black (BK) cartridge. The printer and the ink tanks are brand new and the ink cartridge in question is full.

  • floggit Jun 16, 2008

    printer fault display says cartridge not recognised-always yellow-flashing-please replace cartidge not lit?Taken yellow out and placed other single cartridge in place,they will light up-but tried yellow in all other cartridge slots-will always flash?appears to be a general fault with yellow? help please? printer only 6 weeks old-plenty of ink in yellow cartridge?.

  • Anonymous Mar 17, 2014

    I am having a hard time getting the ink cartridges back into the printer.

  • Anonymous Mar 21, 2014

    changed ink cartridges and now printer screen says "cover is open" and will not do anything.

  • Anonymous Mar 23, 2014

    Please help Orange light flashes 5 times, all the tanks are full but the red LED on each tank in lite. When powering up the ink carriage moves along to clean head ok but will not print. Is this a worn head?

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3 Answers

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This was not the sollution for my pinter..
My Magneta is half full and my error led is also blinking 15 times

I found this service manual for the IP4200 but this methode also doen not solve my error led..

Is their someone who has the sollution for this strange error?

1) With the printer power turned off, while pressing

the Resume/Cancel button, press and hold the Power
button. (DO NOT release the buttons. The Power LED
lights in green to indicate that a function is
selectable.)
2) While holding the Power button, release the
resume/Cancel button. (DO NOT release the Power
button.)
3) While holding the Power button, press the
Resume/Cancel button 2 times, and then release both

the Power and Resume/Cancel buttons. (Each time the

Resume/Cancel button is pressed, the Alarm and
Power
LEDs light alternately, Alarm in orange and Power
in
green, starting with Alarm LED.)
4) When the Power LED lights in green, press the
Resume/Cancel button the specified number of
time(s)
setting) (THEN HIT THE POWER BUTTON >AFTER THIS< TO SET).

Time(s) LED indication Function Remarks
0 times Green (Power) Power off When the print head is

not installed, the carriage returns and locks in the

home position capped.
1 time Orange (Alarm) Service test print .
2 times Green (Power) EEPROM information print
3 times Orange (Alarm) EEPROM initialization


>>>>>>>>THIS ONE
4 times Green (Power) Waste ink counter resetting<<<<<<<<<<<<


5 times Orange (Alarm) Destination settings After
entering the destination settings mode, press the
Resume/Cancel button the specified number of time(s)

to select the destination. For detail, see
"Destination settings procedures" below.
6 times Green (Power) Print head deep cleaning
(Cleaning of both black and color)
7 times Orange (Alarm) Reserved
8 times Green (Power) CD / DVD check pattern
9 times Orange (Alarm) CD / DVD print position
correction (horizontal: X direction)
10 times Green (Power) CD / DVD print position
correction (vertical: Y direction)
11 to 13 times Orange, Green, Orange(Alarm,
Power,Alarm) Return to the menu selection
14 times Green (Power) Left margin correction Not used

in servicing.
15 times Orange (Alarm) Return to the menu selection


Time(s) LED indication Destination CD / DVD print
0 times Green (Power) No change of the destination
1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported

Posted on Dec 29, 2007

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This did NOT solved my flashing led (15 times) also magneta led is off and when i re-install the cartridge its just a second on, and the flashing led is back 15x !! it driving me nuts..

How do you got this solved?

----
1) With the printer power turned off, while pressing

the Resume/Cancel button, press and hold the Power
button. (DO NOT release the buttons. The Power LED
lights in green to indicate that a function is
selectable.)
2) While holding the Power button, release the
resume/Cancel button. (DO NOT release the Power
button.)
3) While holding the Power button, press the
Resume/Cancel button 2 times, and then release both

the Power and Resume/Cancel buttons. (Each time the

Resume/Cancel button is pressed, the Alarm and
Power
LEDs light alternately, Alarm in orange and Power
in
green, starting with Alarm LED.)
4) When the Power LED lights in green, press the
Resume/Cancel button the specified number of
time(s)
setting) (THEN HIT THE POWER BUTTON >AFTER THIS< TO SET).

Time(s) LED indication Function Remarks
0 times Green (Power) Power off When the print head is

not installed, the carriage returns and locks in the

home position capped.
1 time Orange (Alarm) Service test print .
2 times Green (Power) EEPROM information print
3 times Orange (Alarm) EEPROM initialization


>>>>>>>>THIS ONE
4 times Green (Power) Waste ink counter resetting<<<<<<<<<<<<


5 times Orange (Alarm) Destination settings After
entering the destination settings mode, press the
Resume/Cancel button the specified number of time(s)

to select the destination. For detail, see
"Destination settings procedures" below.
6 times Green (Power) Print head deep cleaning
(Cleaning of both black and color)
7 times Orange (Alarm) Reserved
8 times Green (Power) CD / DVD check pattern
9 times Orange (Alarm) CD / DVD print position
correction (horizontal: X direction)
10 times Green (Power) CD / DVD print position
correction (vertical: Y direction)
11 to 13 times Orange, Green, Orange(Alarm,
Power,Alarm) Return to the menu selection
14 times Green (Power) Left margin correction Not used

in servicing.
15 times Orange (Alarm) Return to the menu selection


Time(s) LED indication Destination CD / DVD print
0 times Green (Power) No change of the destination
1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported

Posted on Dec 28, 2007

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  • Thomas Christopher
    Thomas Christopher Nov 06, 2007

    Did this work?
    Please post an answer so we can help you further.
    If it worked please rate this post as solved.
    Thanks,

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Related Questions:

1 Answer

What causes orange light to flash 4 times?


It is related to a badly installed or empty print cartridge: http://www.canon.co.uk/support/consumer_products/product_ranges/printers/pixma/error_codes/#1600
1600 - Orange light blinking 4 times Description:

The ink cartridge has run out.
Resolution:
  1. Lift the printer cover up.
  2. Identify the ink cartridge that has run out (the ink cartridge flashes quickly at around 1-second intervals).
  3. Replace the applicable ink cartridge and close the cover.
  4. Press the [Resume/Cancel] button on the device to continue printing.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.
1660 - Orange light blinking 4 times Description:

The ink cartridge has not been installed correctly.
Resolution:
  1. Lift the printer cover up.
  2. Check that the red lights on the ink cartridges are all turned on.
  3. If no red light is activated on a particular cartridge, check that the cartridge is securely positioned and adjust if necessary.
  4. Also make sure that the orange protective cap has been removed from the bottom of the ink cartridge.
  5. Press the [Resume/Cancel] button on the device to continue printing.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.

Feb 11, 2016 | Canon PIXMA iP3500 Printer

2 Answers

Colour and black ink cartridge flashing orange


They call that flash codes or error codes. please count
count how many times the lights flash, here is what they mean

Alarm / Power light flashes orange 7 times consecutively (ink cartridge installed incorrectly)

Alarm / Power light flashes orange 5 times consecutively (Print Head Error)

Alarm / Power light flashes orange 4 times consecutively (Out of Ink Error)


Alarm / Power light flashes orange 3 times consecutively (Paper Jam Error / Cover Error)

Alarm / Power light flashes orange 2 times consecutively (Load Paper / Paper Feed Error)

Alarm / Power light flashes orange 16 times consecutively (This FINE Cartridge has previously been used)

Alarm / Power light flashes orange 15 times consecutively (FINE cartridge not recognized)

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I am refilling the black ink of my canon printer using continuous ink container but the black color doesn't flow into the end of the hose and it didn't print at all, please help


  • Check the printer's power/alarm light. If it is flashing orange, count the number of flashes. Look up the flash code in your printer's user manual to diagnose the problem.
  • 2 Remove and reinstall the ink cartridges if the power/alarm light flashes 5, 7 or 15 times consecutively. This indicates that the issue is a cartridge error, an incorrectly installed cartridge, or an unrecognized cartridge. These errors can be fixed by reinstalling the ink cartridges. Make sure that you are using the correct ink cartridges for your Canon printer.

  • Turn on the printer and open the front cover. The ink cartridge holder should move to the replacement position.
  • 4 Verify that the colored ink cartridge is inserted in the slot on the right and the black ink cartridge is inserted in the slot on the left. Swap the cartridges and reinstall them in the correct slots if necessary.
  • 5 Check to see that both ink cartridges are level with one other and parallel to the top of the ink cartridge holder. If either cartridge is wedged at an angle, gently apply pressure to the cartridge until it clicks into the correct position.
  • 6 Close the front cover of your Canon printer and wait while the printer initializes the newly installed cartridges. This can take a minute or two.
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    Turn on printer and wait for printer to stop.
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    Sometimes you can get a defective cartridge, and Canon will replace it for no charge, or the store it came from. When the cartridge is OK, the pins that contact the small circuit board could be bent or broken. It sounds like the yellow cartridge is bad.

    Aug 07, 2009 | Canon PIXMA iP3500 Printer

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    Replaced Yellow Cartridge, Red light on, close lid, not working,


    Hi ...

    I would suggest that you follow the below stesp to install the ink tank ..

    . Ensure that the printer is on, and then open the Top Cover.
    The Print Head Holder moves to the center.

    Note: If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
    2. Open the Paper Output Tray.
    Put your fingers in the notches in either side of the Paper Output Tray and pull down to open it, and then pull down the Inner Cover forward to open it.
    3. Remove the ink tank whose lamp is flashing fast or is off.
    Push the tab and remove the ink tank.
    Do not touch the print head lock lever; remove only the ink tank.
    ip4300_remove_ink_tankgif.gif
    Caution: Handle ink tanks carefully to avoid staining clothing or the surrounding area. Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
    Note: Be sure to replace ink tanks one by one when replacing more than one ink tank.
    4. Prepare a replacement tank.
    preparetank.gif
    * Do not touch the electrical contacts on the ink tank. Doing so can cause the printer to malfunction or become unable to print.
    Unpack the new ink tank and completely pull off the orange tape. Then, remove the film. Remove the orange protective cap from the bottom of the ink tank and discard it.
    Important:
    • Be sure to remove the clear film from the ink tank in the exact order shown in step 4, as failure to follow this step may cause the ink to leak and stain your clothes and hands.
    • Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands.
    • Do not re-attach the protective cap once you have removed it.
    • Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.
    • Ink on the removed protective cap may stain your clothes and hands.
    • Ensure that all the orange tape has been peeled off along the perforation. If there remains a part of the orange tape, ink may not be output correctly.
    5. Install the ink tank.
    ip4300_install_ink_tankgif.gif
    (1) Insert the ink tank into the Print Head.
    (2) Press on the 'PUSH' mark on the ink tank until the ink tank snaps firmly into place.
    (3) Ensure that the ink tank lamp lights red.
    Important: Ensure that all the ink tanks are installed in the order directed by the label. The printer cannot be used unless all the ink tanks are installed.
    6. Close the Inner Cover.
    Note: Ensure that the Inner Cover is closed. Printing will not occur if the Inner Cover is open.

    7. Close the Top Cover.
    The Print Head Holder moves to the right. The ink tank installation process is now complete.
    • The ALARM lamp still flashes orange after the Top Cover is closed if an ink tank is not installed properly. Open the Top Cover and make sure that all the ink tanks are installed in the correct order directed on the label.
    • To maintain optimal print quality, use an ink tank within six months of first use.
    • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled.
    • Color ink consumption may occur even when black-and-white or gray scale printing is specified.
      Color ink is consumed in the head cleaning and deep cleaning, which are necessary to maintain the printer.
    • When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until the Print Head Cleaning finishes. The POWER lamp flashes green during cleaning.
    Don't forget to vote if this helps ... Cheers :)

    Jul 17, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

    4 Answers

    CANON 1P4200 PRINTER


    I would try a new ink tank. They do go bad even though they have ink in them.

    Mar 21, 2008 | Canon PIXMA iP4200 InkJet Photo Printer

    5 Answers

    Orange light blinking


    Solution: Confirm the ink tank(s) are properly installed iP4300

    Ensure that the ink tank is installed properly. Open the Top Cover, Paper Output Tray and Inner Cover, and then press on the 'PUSH' mark on the ink tank whose lamp is off until the ink tank clicks into place. Once the ink tank is installed properly its lamp will light red.
    Ensure that all the orange tape has been peeled off as shown in (1). If a part of the orange tape remains as shown in (2), remove it completely.




    tapediagram.gif

    (1) Correct (An L-shaped notch* appears on the ink tank.)


    (2) Incorrect (Orange tape remains. Peel off the tape along the perforation.)

    Nov 02, 2007 | Canon PIXMA iP4300 InkJet Photo Printer

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