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Toshiba Satellite A665 S6067 laptop wont recognize my SeaGate FreeAgent Go 500 Gb. device

My Toshiba Satellite A665 S6067 laptop wont recognize my SeaGate FreeAgent Go 500 Gb. device. I went into device manager and uninstalled it now it wont even load the drive when I plug it into the USB Port, the SeaGate comes on but nothing happens. Help!!! Please

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  • Marlene S. Mar 30, 2014

    --------------- SeaTools for Windows v1.2.0.8 --------------- 2/11/2013 11:48:22 PM Unit Serial: 2HC015KJ Unit Model: Seagate FreeAgent Go Model: ST9500325AS Serial Number: 6VE6CE00 Firmware Revision: 0002 Long Generic - Started 2/11/2013 11:48:22 PM Short Generic - Started 2/12/2013 12:12:34 AM Short Generic - FAIL 2/12/2013 12:12:37 AM SeaTools Test Code: 9CD398CD Identify - Started 2/12/2013 12:13:12 AM Short DST - Started 2/12/2013 12:16:12 AM Short DST - Pass 2/12/2013 12:16:16 AM Identify - Started 2/12/2013 12:16:23 AM SMART: Supported and enabled 48-bit Address feature set supported: True Max LBA: 0 Host Protected Area features: Supported and enabled Mandatory Power Management: Supported and enabled Security Mode: Supported not enabled SET MAX security extension: Supported not enabled Advanced Power Managment: Supported and enabled Download Firmware: False SMART self-test supported: True SMART error logging supported: True Drive Temperature(C/F): 200/392 Power-On Hours: 4296 Short DST - Started 2/12/2013 7:28:08 PM Short DST - Pass 2/12/2013 7:28:11 PM Identify - Started 2/12/2013 8:29:32 PM SMART: Supported and enabled 48-bit Address feature set supported: True Max LBA: 0 Host Protected Area features: Supported and enabled Mandatory Power Management: Supported and enabled Security Mode: Supported not enabled SET MAX security extension: Supported not enabled Advanced Power Managment: Supported and enabled Download Firmware: False SMART self-test supported: True SMART error logging supported: True Drive Temperature(C/F): 200/392 Power-On Hours: 4296 Long Generic - Started 2/12/2013 8:35:39 PM Bad LBA: 0 Unable to repair Long Generic - FAIL 2/12/2013 8:36:56 PM SeaTools Test Code: 9CD398DD Short Generic - Started 2/12/2013 8:37:28 PM Short Generic - FAIL 2/12/2013 8:37:31 PM SeaTools Test Code: 9CD398CD Long Generic - Started 3/9/2014 4:37:20 PM Bad LBA: 0 Unable to repair Long Generic - FAIL 3/9/2014 4:37:32 PM SeaTools Test Code: 9CD398DD Identify - Started 3/9/2014 4:53:46 PM Short Generic - Started 3/9/2014 4:57:18 PM Short Generic - FAIL 3/9/2014 4:57:21 PM SeaTools Test Code: 9CD398CD Short DST - Started 3/9/2014 5:38:25 PM Short DST - Pass 3/9/2014 5:38:28 PM Short Generic - Started 3/9/2014 5:44:17 PM Short Generic - FAIL 3/9/2014 5:44:20 PM SeaTools Test Code: 9CD398CD Short DST - Started 3/21/2014 11:58:10 PM Short DST - Pass 3/21/2014 11:58:13 PM Identify - Started 3/22/2014 12:00:45 AM SMART: Supported and enabled 48-bit Address feature set supported: True Max LBA: 0 Host Protected Area features: Supported and enabled Mandatory Power Management: Supported and enabled Security Mode: Supported not enabled SET MAX security extension: Supported not enabled Advanced Power Managment: Supported and enabled Download Firmware: False SMART self-test supported: True SMART error logging supported: True Drive Temperature(C/F): 200/392 Power-On Hours: 4296 Long Generic - Started 3/22/2014 12:50:16 AM Bad LBA: 0 Unable to repair Long Generic - FAIL 3/22/2014 12:51:15 AM SeaTools Test Code: 9CD398DD Short DST - Started 3/22/2014 12:53:48 AM Short DST - Pass 3/22/2014 12:53:51 AM

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I had a similar problem and I had to "Delete Volume" when in DIsk Management. I then had a choice to "Create Simple Volume" which I did, and then a wizard created the correct partitions and assigned a drive letter to my external drive. Everything was them OK.

Posted on Jul 11, 2014

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1 Answer

I plugged my Hard drive in to the USB port on my laptop computer and nothing happened. The hard drive is a 500 GB Go and the laptop is a Toshiba Satellite A665-S5170. Thank you for assistance.


contact the dealer or manufacturer.
This is a frequent problem for portable harddisks.
Its a hardware problem,there's nothing much u can do.
u wont be charged if u are within the warranty period.

Jul 20, 2011 | Toshiba (HDDR500E03A) 500 GB USB 2.0 Hard...

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Windows xp will not recognise the seagate freeagent desktop drive


Assuming you have tried other usb ports and had no change,remove the usb connection, then go back into device manager and select the usb controller, right click and select delete as this will erase any input driver the usb port recognises. Restart the pc and then the controller should be reinstalled automatically as it sounds as though the controller has become corrupt for some reason. Go back into device manager and check there are no exclamation marks, reconnect the drive and see if it's recognised.

Oct 05, 2007 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

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I have window server 2003 OS and 500 GB free agent desktop USB hard disk is not showing in my computer. So how can i rectify it?


I just finished a Chat exchange with Seagate Tech support. MS Server OS's are not supported for FreeAgent devices.

It appears that whatever drivers exist in the XP install that recognize the USB device connection are not the same in the MS Server environment.

I plan to check the USB device drivers from both systems and see if the XP USB device drivers will work on Server 2003.

Oct 11, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

2 Answers

FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive: SIR i hav connected my frnds seagate 500gb externa...


WHat you could do is test other usb ports on the system or you will have to remove the drive from the caddy and install it as a slave inside your pc and see if you can access the data,
If you can then you know its the caddy at fault

Here is another possibility that i found on another forum

"I was playing around in Device Manager, unplugging and replugging the hard drive. Finally I found that although it wasn't listed under Disk Drives or Removable Storage
, it was listed under USB controllers. It had a little x on the icon. Upon right clicking it I found that it had somehow become disabled on my computer. I'm not sure how that happened. I know I didn't do it."
or you can try this
Try this fix for missing usb ports by JohnWill

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function.

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1 Answer

Seagate Freeagent not recognized, not in device manager either


OK 1. Go to Start>> Right click My Computer>> Manage>> Device Manager 2. Expand the USB Controller section 3. Right click and Uninstall all of the listed USB devices 4. Reboot the system

Do this with NOTHING plugged in at all. Plug back in AFTER reboot. Then it may/should all work again.

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1 Answer

I want to use my seagate freeagent with our server windows 2003. how can i do it. if i plug it, windows says usb device not recognized.


As administrator:
Click Start->Right click My Computer and choose 'Manage'
The Computer Management window will open.
Click on Disk Management and you should see the rive listed in the right-hand pane, without a drive letter assigned.
Right click on this drive and assign it a letter, like Q.
You'll now see drive Q (or whatever letter you picked) in the regular drive list.

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3 Answers

Computer Doesn't See Freeagent Go 250 external drive


Uninstall all usb controllers from device manager and then restart your computer. Scan ur system with mcafee 8.5i

Jan 29, 2009 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

1 Answer

Freeagent


Turn off computer.  Unplug hard drive from computer port.  Turn on.  uninstall from Add/Remove Hardware in Control Panel.  Reboot computer.  Plug in external hard drive.  Verify Full System functionality in Control Panel, System, Hardware, Device manager.  If nothing is expanded all IS functional.  
James Mac

Sep 08, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

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