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APC 10kva displaying a fault light when put on battery

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Check battery, most likely its bad.

Posted on Mar 24, 2014

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I have a problem with 4 XR frames the UPS see's them as 1,4,2,3 instead of 1,2,3,4


well as long as the ups sees them all , im not clear why that's a problem , but anyways this is a common thing that happens when doing a hot swap battery replacement , anyway if you really want to reset them back in order then you'll need to bypass the load (or remove it) power down ups and remove its input power too then remove all four trays of battery's , wait a few minutes till the caps die off and then put trays back in the sequence you wish it to be , then repower input wait 4 it to go online (5 min) and then add back load , this should make it go back to a fresh start up , but yo'll need to do this each time you remove trays

Feb 04, 2016 | APC Computers & Internet

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APC SURT3000XL UPS


The fault indicator means that there is a fault in the circuitry of the UPS. It could be the control board or another part of the system. (If the batteries were bad, you would see the Replace Battery light illuminate.) If the SURT3000XL is under warranty, contact APC. The standard warranty period is 2 years for repair/replacement. Note: you'll probably have to pay for the shipping of the unit. If the unit is out of warranty, replace it with a new UPS.

I hope this helps.

Cindy Wells

Nov 13, 2013 | APC Computers & Internet

1 Answer

Smart UPS VT 10KVA fault "Mains Not Available. Input Freq/Volt Out of Range". All phases input and output giving the expected voltages 240V and frequency OK at 50Hz.


Sounds like you hooked up the input to the UPS on the bypass. Either way either way your input is not there. Also make sure you configure the UPS prior to placing online.

Oct 04, 2013 | APC Smart-UPS VT 10kVA - SUVT10KH2B2S UPS...

1 Answer

Site wiring fault


Hi Viqtah, (<------ Clever!!)

If you hit the ESC key and get to the main menu there is a Setup submenu. In there you can change the line voltage values coming into the UPS. Sometimes a previous owner will change those values and cause the UPS to fault when properly connected. NOTE: A CERTIFIED ELECTRICIAN SHOULD VERIFY ALL CONNECTIONS ENSURE PROPER PHASE ROTATION.

Reply or call if you have any more questions -- 800.260.2259

Oct 04, 2013 | APC Smart-UPS VT 10kVA - SUVT10KH2B2S UPS...

1 Answer

Light fault


Go into the UPS display or the Software and list the fault. Display Menu -> Fualts & Diagnositics -> Faults

Please list the fault in order to help :)

Daniel • daniel@psihq.com • Power & Systems Innovations • 800.260.2259 • www.psihq.com

Aug 19, 2013 | APC Smart-UPS VT 20kVA (SUVT20KF3B4S) UPS...

1 Answer

Apc 10kva SUVT10KH4B4S problem after changing battery


please you know your topology change battery

Jul 22, 2013 | Computers & Internet

1 Answer

APC 10kva UPS SUVTP10KH1B2S is not turning on


check the battery bank, and the battery must be in good condition

May 13, 2013 | APC Smart-UPS VT SUVTP10KH1B2S UPS System

1 Answer

Hi, We have purchased some APC 10KVa Smart UPSes and the firstone, when wired up to a single phase 63A supply, shows an internal fault (Red X) and battery lights 1 and 4 are on. This looks like a code...


The manual for your model APC UPS is available from their WEB site. Go to this WEB site for the info. your require.
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SUrt10000xli

May 09, 2011 | APC Computers & Internet

1 Answer

APC BR1500LCD Fault F01


This is a printout of the fault codes

System Fault indicator is on and all other
front panel indicators are flashing.

Internal UPS fault. One of nine Internal UPS Fault Messages is displayed:
F01 - On-Battery Overload F06 - Relay Welding
F02 - On-Battery Output Short F07 - Temperature
F03 - On-Battery XCap Overload F08 - Fan Fault
F04 - Clamp Short F09 - Internal Fault
F05 - Charger Fault

Nov 23, 2009 | APC BR1500LCD UPS System

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