Question about Singer Quantum XL-1000 Computerized Sewing Machine

1 Answer

Quantum XL-1000 won't embroidery

I my XL1000 has always had problems with embroidery. I purchased everything new and software. I sent it to the repair shop the kept it for almost 4 months getting the LCD screen replaced. Now the needle is hitting the plate and wont zig- zag, or embroidery. I might only have 18 sewing hours on this machine. I want singer to look at it or have a reputable dealer fix it. I feel like it is warranty work. Any advice?

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  • Singer Master
  • 470 Answers

I would email Singer's Customer Support and demand a complete replacement. http://www.singerco.com/support
Your repair person dropped the ball and this isn't getting better.
The squeeky wheel gets the grease. Bill in Oregon

Posted on Mar 21, 2014

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Posted on Jan 02, 2017

Cerfer39
  • 709 Answers

SOURCE: SINGER XL1000 SEWING MACHINE

Hi Peggy,

 

I know this want be easy for you.  I need any kind of part number you can get off the LCD screen.  Is it a display and you type the different stitch stuff into a keypad?  Or , is the LCD a touch screen that you touch the screen to select a stitch?  I do not have one of these Sewing machines, but I do Electronics repair. Is your Screen Black and not displaying anything?  I believe we can work through this and get you a repair solution. The back light may have gone out on the screen only. Please reply with more info, so that we can get you a solid solution.  By the way, Singer really does not make those anymore.  They are making a more modern Screen at this time. Usually after 5 years, the manufacturers stop making parts for a model. Good news though, we can work on repairing the one you have. Go to Ebay and see if we can buy a XL1000, or other venue to rob the parts from. 

Posted on Oct 13, 2007

  • 136 Answers

SOURCE: singer XL1000 touch screen lights but does not

Need to have touch screen replaced, parts availalbe thru linssewvac@hotmail.com or another authorized service center

Posted on Aug 29, 2009

SOURCE: Can I use the Metal Singer Class 15 bobbins in my Quantum XL1000 embroidery machine

Hi betroy,
I would suggest you stay with the plastic bobbins. but if your still
in doubt contact the singer website & ask them. me myself I would
stay with the plactic bobbins, & I've been sewing for over 30 years.
you have a very nice sewing machine.

Posted on Jun 04, 2012

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well P it sounds like your hoop might be bent or at least the pins that go into the arm see if you can bend them out a bit also does this happien with all sizes of hoops?
Also for the Guest make sure that your needle isn't bent better yet just change the needle also take your bobbin out and flip it the other way and see if it still comes through hope this helps you guys

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