Question about Samsung ML 2010 Laser Printer

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Printer is stuck after half the paper is fed inside

The printer starts feeding the paper but stays stuck while the paper is still being fed inside. After pulling the paper out, it doesn't respond anymore and we have to reboot it, and then the same problem re-occurs.

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  • ferngar May 11, 2010

    Does the paper bunch up at one side or does the paper stop going in while the rollers are still spinning with out bunching up? If the paper bunches up anywhere you may have to look carefully inside the area where the paper feeds through. I have seen many printers do this because an object of some type fell in. This can be a pen cover, paper clip or even a really small piece of crumpled up paper like a gum wrapper. Sometimes it may seem clean inside, but from my experience there was something in the way of the paper being properly fed through.



    If the paper just stops feeding and the rollers keeps spinning for a little bit it may be that the rollers are dry and need to be revitalized. A dry roller has little to no grip.

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Feed assy req replacing.

Posted on Jun 26, 2009

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1 Answer

The printer only prints half a page then moves to next page and a


Before printing, the printer checks the paper size. If the paper edge guide is positioned incorrectly, the paper may be fed at an angle. If this happens, the bottom of the paper is therefore at an angle and not perpendicular with the paper feed rollers. This can result in the paper sensor not recognising the real page width as it can only detect a certain amount of the bottom of the paper sheet which is nearest to it.

If only part of the width of the paper is detected, the printer considers that the paper width is less than it actually is. To avoid printing on internal parts of the printer such as paper feed rollers, the printer automatically cuts the image to fit the detected paper width As this phenomenon depends on the paper feeding condition, it can be random.
Reload the paper and make sure it is loaded correctly. All the way to the right and the paper guide correctly adjusted.

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it need to be serviced, take you printer to the shop for servicing. thanks

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As you will probably know E 3 on Pixma is paper jam.

Double check that there is no paper inside, and turn printer upside down shaking it a bit to check if there is any small foreign object (screws, pins, coins etc.) stuck inside.

When there is no jam in the paper path, this problem is typically caused by a broken part in the paper feed mechanism, in the page unit.
The paper feeding mechanism has two white plastic gears connected together with a central spring, near to the waste ink tank, at the bottom of the printer.
This are quite delicate, they often get stuck or boken, or you lose the spring, and the printer stays stuck with E3 error.

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1 Answer

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Check the inside of the printer, ensure that there is no paper or foreign object stuck, sometimes they go undetected and they can affect normal printer feeding.
Try pulling out the paper tray and check the paper feeding mechanics underneath the printer.
Usually feeding problems are mechanic, if you cannot fix them in this simple way you will need to take printer apart and check feeding traction mechanics, this is usually a job that is better done at a repair shop.

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Clean the pickup rollers with a damp cloth, and dry the rollers with a clean part of the cloth. If it is still feeding paper in scew, then there could be something stuck inside the printer.

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1 Answer

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Try cleaning the rollers with a damp paper towel. Dilute alcohol with water (half and half). Be sure to clean all the way around. Taking it apart is quite a process. Be sure you can get the replacement parts before you start.

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First thing that comes to mind is that SOMETHING you (or someone) fed in, had a paper clip, staple, crinkle or some other unnatural thickness on one side of the paper - and it's stuck inside the feed mechanism.

I had the same exact thing with the feeder on my shredder. You have to get right inside you printer to find the problem.

Watever it may have been probably got stuck in the paper path so EVERYTHING from that point on gets skewed as it gets sucked into the printer and jams.

Can you get "IN" to clear the path?

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Check the feeder roller inside the printer for any foreign substance stuck to the roller, this may cause it not to grip properly. You can also try a few sheets at a time and make sure the paper tray is gripping the paper, but not too hard. If this fails, the roller may be out of place somewhat, try to reposition it. Let me know how you get on.

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1 Answer

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These are basically throw away printers. But you might try checking the paper path. There are small plastic "arms" that guide the paper as its picked up and goes throught he printer. Sometimes one of these may get stuck in a position that makes the printer think there is paper in the path somewhere.

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