Question about HP Deskjet 1051 All-in-One Printer

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Goes through printing process but no print on the paper

On the command to print, the printer goes into action, paper feeds through, but there is no printing on the paper. Carthridges have been changed and this did not solve the problem.

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  • 142 Answers

Dear Lynda,

Please perform the steps:

Step1: Print a self-test report

* From the printer control panel.

* Make sure there is plain white, letter-size paper loaded in the input tray.

* On the printer control panel, hold down the Power button, and then press the Cancel button (Red X button) once.

* Release the Power button. This prints a test page.

If the test page prints fine, then the hardware of your all in one works fine. In that case the issue might be a software conflict and you may perform the following steps to isolate the cause of this issue:

* Try printing from a different application.

* If the issue occurs for all the applications, they please reinstall the printer driver and software from the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?swlinkmsg=100&cc=us&dlc=en&docname=c04190374&lc=en&product=5297954

You may refer to the following HP web page too:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04190374&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=5297954#N766

If the issue persists please let me know.

* I know how annoying this issue is. However, there is a solution for every problem in this universe. :)

Have a great day.

Thanks and regards,

Dr. Tony

Posted on Mar 22, 2014

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Posted on Jan 02, 2017

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