Question about AT&T 1738 Digital Answering Machine
My answering machine countsdown from 7 to 0 and doesn't answer the phone calls. This happened after I unplugged it to do some electrical work
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Posted on Jan 02, 2017
I found in the manual that if the machine doesn't answer after the correct number of rings, then it may be the ringing system used by the phone company. But I have also heard of people with VOIP (such as Vonage) having problems with this as well.
Posted on Dec 13, 2007
SOURCE: Power failure message.
Power Failure Recovery
If the system is disconnected from the AC power it will not operate. Your announcemen and messages are retained in memory during a power failure but you will need to reset the clock. See the instructions on the bottom of the unit. If the message window displays CL, you need to reset the clock. See the instruction on the bottom of the unit.
Posted on Feb 25, 2009
The unit appears to be stuck in "message retrieval mode) and is asking for your password to give you access when you call in(remote answering). You need to return the unit to it's factory default settings. If you don't still have the instructions you can get them here:http://telephones.att.com/docMgt/public/art/309494/1739_manual.pt2.pdf. Hope this helps!
Posted on Mar 28, 2009
SOURCE: disabled phone line
Sounds like the answering machine is picking up the telephone line and not releasing it.
Hence the busy signal, cause the answering machine has the line off hook. It's like leaving your telephone off hook, the next caller will get a busy signal...
The answering machine might be bad... have you noticed that you were talking on the phone and hung up then the next call would be the busy signal? Maybe test this out.
Do you have the correct voltage to the answering machine, too much power or too little power can do funny things to telephone equipement.
Posted on May 12, 2009
If you want the manual, just go to http://telephones.att.com/telephones_ui/support/dsp_manuals_list.cfm then scroll down to your model 5840 Manual. It will download the manual for you.
Posted on Jun 11, 2009
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