Question about Altec Lansing CS21 Computer Speakers

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I purchased your speaker for the iphone in January for my husband. It worked WONDERFULLY until about 2 weeks ago.It now has a "very scratchy sound" when plugged-into the iphone.Could I PLEASE return it for repair. . . as he LOVES it.Kitty Hunt kittybill@gmail.com

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  • kittybill Jun 14, 2009

    The iphone works perfectly. . . . BUT when speaker is plugged in, it is SCRATCHY . . . not music now.



    Altec Lansing IM237 Orbit Speaker

    Product # TT807LL/A



    kittybill@gmail.com

  • kittybill Jun 15, 2009

    You're GREAT!!! It is absolutely working!

    Thank you.

    kittybill@gmail.com

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Likely, what you are experiencing is the fact that the batteries in your speaker are running low. The sound of this speaker – as with any battery operated device – is reliant on fully-charged batteries. When the charge gets too low, you will experience sound distortion or abnormalities. Just put in fresh batteries, and you should be all set.

Posted on Jun 15, 2009

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Hi,

Try reseting the iphone to factory reset. Next try playing the music with your iphone speakers. If you find that the phone speakers are playing fine then its the speakers which need to be sent back. Its not a year old and I am sure they are in warranty. Hence I would suggest not to do anything to make the warranty void.

Thanks for contacting Fixya.

Posted on Jun 14, 2009

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1 Answer

S150 speakers sound scratchy


If you have just purchased these speakers, it is likely a loose piece inside, or the plastic buttons on front vibrating loudly when sound is played.

Quick fix:
Place a piece of tape over the buttons on the front.

Longer fix:
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2. Remove speaker guard. It is held on with 3 pressure pins. With a small flat head screwdriver, You can get underneath the guard and apply force. The trick, is to focus your net force perpendicular to the face of the speaker. You don't have to be too gentle, but be wary of flexing the plastic guard too much or it may break.
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Sounds as though the power-supply might be faulty. As you turn up the volume more power is required from the supply and it's not delivering - hence the light fading.

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My one speaker sounds scratchy and doesn't have as good sound quality as it did when I first bought the system about a year ago. there is a 2 year warranty, will Logitech replace the speaker?


Hi, Thanks for using fixya.


Logitech Is a very good company and I am sure they would.

1-800-231-7717. Monday - Friday, 6:00am - 6:00pm PST ...


Terry

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Any kind of device that has a magnet field will cause scratching sounds on the speakers. I discovered this quite by accident with my old Boost mobile phone.

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1 Answer

Re: scratchy speaker sound quality


Have you tried with headphones?  Scratchy WITH heaphones. Reinstall driver. If it's NOT scratchy with headphones.  Either your speakers are blown, (which usually doesn't happen), you need to reinstall your sound card drivers, or bad settings.  Double click sound horn. Turn some volumes haflway, or mute sound channels you aren't using. Options Properties will let you show ALL sound properties. Ctrl+S makes the sound properties half size.
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Might ask to reinstall automatically.  Thats fine.  Install then reboot.  I prefer to cancel the install until I have rebooted.  But both ways tend to work.  
Hope you don't have to change your speakers.  Need to pull your mobo to get to em. Instructions here pg. 5-55
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Sep 08, 2008 | Compaq Computers & Internet

1 Answer

No Sound Through Speakers


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If you haven't done so already, I'd try double checking the speaker wiring, you may have some exposed or badly kinked wires behind the unit.

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1 Answer

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