Question about KitchenAid K45SS Classic Stand Mixer

1 Answer

My kitchen-aid stand mixer won't spin when turned off. When on and mixing, the motor starts to "dog", or slow down, when it's mixing something as easy as cookie dough.

The unit is only about 6-7 years old.

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  • 6 more comments 
  • MendingShed.com
    MendingShed.com Mar 21, 2014

    Hi Pam Toth, I want to help you with your problem, but I need more information from you. What speed are you trying to mix at? cookie dough shouldn't go above speed two, and if it does it could strip gears.

  • Pam Toth
    Pam Toth Mar 22, 2014

    I only go on speed 2 when mixing, pretty much anything.

  • Ross Keen Mar 23, 2014

    Remove the accessory cap at the front and see if there is any sign of debris or grindings in there. Occasionally the bush the accessory gear runs in can fail and bind up the gear.

  • Pam Toth
    Pam Toth Mar 23, 2014

    Ok, I took the accessory cap off and it did look like there were little pieces of black residue in there. I stuck a kleenex in there and wiped, and it looks like it could be little pieces of metal.

  • Ross Keen Mar 23, 2014

    If they felt a bit gritty then it probably is that gear binding in the bush. It it is bad enough the proper fix will be a new accessory gear and unfortunately a new top housing as the bush comes with the housing. If you do not have or use any accessories then another solution is to remove the top housing, punch that gear out (it punches to the inside) and assemble it without the gear. The beaters will work fine without that gear. A Kitchen Aid Service Agent will have seen it before and can help you out if you feel the job is too big or difficult.

  • Pam Toth
    Pam Toth Mar 23, 2014

    Now that I know what the solution could be, I have a friend that could probably fix it if I were able to get the parts. I don't know what parts cost, but maybe cheaper to get a new one? I don't know. What would cause this? I do use the grinder attachment, so I would need to get it fixed.

  • Ross Keen Mar 24, 2014

    If you have a friend that can do it for you get him to have a look at the area I have suggested. Here in NZ the repair is certainly worthwhile but the current version of that mixer sells here for NZ$900 approx. The cause is a lubrication failure in the bush that the gear runs in.

  • Pam Toth
    Pam Toth Mar 24, 2014

    I appreciate your help! I will check into the parts and see what can be done. Thanks so much!

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  • KitchenAid Expert
  • 188 Answers

If the motor itself is slowing down, that is one thing. However, if you mean by "dog" that there is what sounds as if a gear is slipping then the solution is straight forward. The worm (follower) gear needs to be replaced.

There are videos on the net which show how to do this and the Service Manual can be found at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

Posted on Oct 02, 2016

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Posted on Jan 02, 2017

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  • 118 Answers

SOURCE: My Kitchen Aid mixer attachement rod won't spin when turned on.

It sounds likme you may have stripped/broken one of the gears up in the mixer head. Any competent appliance repair shop should be able to fix it.

Posted on Jan 27, 2009

  • 6 Answers

SOURCE: Food made with KitchenAid Stand mixer tastes like grease

The k-aid stand mixers do have a tendency to seep oil.
That oil started out as grease but has separated and is probably coming out from around the beater shaft.

Usually just wiping shaft off with a paper towel right before using is sufficient.

Also -the more frequently the mixer is used, the less likely the tendency of the grease to separate.

Posted on Feb 19, 2009

mastatech
  • 478 Answers

SOURCE: my kitchen aid mixer makes a clicking sound when it is on

Check the motor brushes. You'll see two black plugs with flathead screwdrivera small one, Unscrew to check, if only springs or very worn,youll,know.Its a maintenance problem.

Posted on Mar 11, 2009

  • 492 Answers

SOURCE: Kitchen Aid 10 speed 325watts

Some of the gears may have broken or slipped off. You'll need t open it up to see why the shaft from the motor will not spin or you will burn out the motor with the power on trying to make it go. It might be a DIY job if you can see an obvious problem like a slipped gear, otherwise take it to a repair specialist.

Posted on Apr 30, 2009

  • 145 Answers

SOURCE: is 300 w mixer powerful enough to mix bread dough?

Your mixer is easily able to handle the kneading of bread dough. Please advise:

9 cups of all purpose white flour, maximum.

6 cups of specialty flour, maximum. This is any flour besides all purpose white.

Bread doughs are only to be needed on speed 2, and never for longer than 7 minutes.

This is all stated in the Use and Care guide for the mixer itself. If these guidelines are not followed, it may lead to a product failure.

Posted on Jul 07, 2009

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