Question about NorStar Meridian M7310 Phone

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Caller cant hear me

When I call out or recieve calls I can hear the person on the other end but they cannot hear me. If I push the handsfree button I can hear them on loud speaker but then it makes a horrible screenching noise! Help!

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  • Expert
  • 244 Answers

Is this problem occurring with one phone or all phones connected to the system?

Posted on Mar 22, 2014

6 Suggested Answers

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Posted on Jan 02, 2017

  • 108 Answers

SOURCE: call volumn

If you have pressed the volume up button, while talking on the phone and it still is not loud enought you will probably have to purchase one of the handsets with a volume control built into it. That is the only suggestion I can think of that will resolve your problem. Good Luck

Posted on Aug 01, 2008

SOURCE: Handset problem

It sounds like you have a defective handset cord or handset. First, at your phone, switch your handset with another phones handset that you know for sure works. From your phone make a test call. If the caller can now hear you, the original handset from your phone is defective. If the caller still can not hear you, switch your handset cord with another handset cord from another phone that you know works. From your phone make another test call. If the caller can hear you, then your original handset cord is defective. You can purchase another handset cord from your local office supply store. Your phone uses a standard handset cord. It may be difficult to match the original color of your handset cord. Be sure to take your defective handset cord with you, so you can try to match the color. If the caller still does not hear you. Put your original handset and original handset cord back on your phone. Then plug your phone in to another wall jack, that you know works with another phone. The other phone needs to be an identical phone to yours (same number of buttons and same model number. The model number can be found under the phone). Wait approximately 90 seconds, sometimes longer, after you plug your phone into the other wall jack. Now, make another test call from your phone. If the caller can now hear you from your phone with it plugged into another working jack, then you have a defective station port or jack where your phone was originally plugged in at. If the caller still can not hear then you have a defective phone.

Posted on Nov 20, 2008

ynotphone
  • 192 Answers

SOURCE: when makeing or receiving a call, I can hear the other person, but they cannot hear me

Ensure that the handset is plugged in to the correct spot on the bottom of the phone. Flip the phone over and look.

It should be in the handset location NOT the headset... they look the same, and the phones handset will fit in the wrong spot on the set.

Posted on Apr 27, 2009

guru_2011
  • 82 Answers

SOURCE: How do I activate the

familirize with devices user manual whether has feature functions requested. Second, ascertain that device was least malfunctioning since acquired. normally, familirising with innovative devices makes expertise in functionality.

Posted on Jul 20, 2011

SOURCE: our phone system rings three

Is this an IP Office?
This is how it works. For some reason the IP Office waits for teh first 2 rings to get caller ID, and then lets the call ring in.

Posted on Sep 16, 2011

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