Question about Polycom Lands Phones
Power outlet & analog phone line have been tested and are working. no visible damage to the console cable but when connected properly the console doesn't boot or get a dial tone. is this a broken interface module or possibly an issue with the console cable? How to tell?
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Posted on Jan 02, 2017
Someone in our office recently damaged the RJ-45 cable for our
Polycom Soundstation. Because the jack was damaged I could not
determine the order of the cables. After a call to polycom, we found
the pinout information we needed - so I thought I would share, in case
anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
Posted on Dec 03, 2008
SOURCE: is the nortel 7316 analog?
No, the T7316 set is digital, this is the reason why you cannot just take it home and have it work. Two different styles of signalling. The T7316 set only works with Nortel Systems.
Posted on Jun 16, 2009
I have been using Avaya for the past 6 months. I have faced similar problems. May be you can try connecting the phone in place of another IP phone and check if the problem persists. This can isolate the problem whether it is with the phone or the network.
For your reference I shall provide with the online manual.
And if you arn't able to find the solution in there, the probably you need to contact tech support.
Good luck !!!
Posted on Jun 30, 2009
have you verified the proper COR has been assigned to the station?
call you dial intra office extensions?
what is happening when you dial?
Posted on Aug 15, 2009
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