Question about Amazon Kindle Wireless Reading Device

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Can not open my kindle

Unable to get it to 0pen frozen menu

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Try reset, see attached link

Posted on Mar 22, 2014

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My kindle paperwhite is frozen on Kindle start screen and will not respond to any restarts


If your kindle screen is frozen then you can navigate to the below given link. If you still find any kind of issue then take kindle support from experts or call them.

Nov 27, 2016 | Amazon Kindle Paperwhite

2 Answers

Kindle Fire has frozen


Lots of help and videos Joan.

  • Amazon.com Help: Quick Fix: Slow or Frozen Screen www.amazon.com > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Amazon.com: Customer Discussions: my kindle fire has frozen www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx30... A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... https://www.supportrix.com/kb/what-to-do-if-your-kindle-fire... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Amazon.ca Help: Troubleshooting Your Kindle www.amazon.ca/gp/help/customer/display.html?nodeId=200829000 Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube www.youtube.com/watch?v=X9iffkiMDB8
    • BY RC JR
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    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... blog.the-ebook-reader.com/2014/...fix-a-frozen-or-unresponsive-kindle How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit https://www.ifixit.com/Answers/View/85362/My+Fire+is+frozen+up. jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph www.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... https://techwalla.com/content/do-frozen-not-turn-off What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
  • How to Reset a Kindle (with Pictures) - wikiHow www.wikihow.com/Reset-a-Kindle
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  • Apr 20, 2016 | Amazon Kindle Fire HD

    1 Answer

    How do I unfreeze my kindle? someone said take the back cover off & use a paper clip to reset it. How do I take off cover?


    paper clip does not require back off look for the little pinhole on the side where the power button is

    Jun 08, 2015 | Tablets & eReaders

    1 Answer

    I need instructions on how to download to my kindle, from Calibrei


    It's Calibre and it should recognize the Kindle when you plug it in using the USB cable that came with the kindle. The top menu will change and show the device.

    May 25, 2015 | Amazon Kindle Wireless Reading Device

    1 Answer

    I am on bubble mania and it is frozen on level 69 and i cannot get it to open


    This works for many frozen apps. Use the on button to turn Kindle off. Then wait a few seconds and turn it back on and hold for about 30 seconds until you see the kindle fire logo. Your app should open.

    Apr 28, 2015 | Amazon Kindle Fire HD

    1 Answer

    My kindle turns on, but is frozen on opening page where I unlock it to open it all!


    Try these instructions: http://www.amazon.com/gp/help/customer/display.html/ref=hp_kindle_nav_ts_diagnose?nodeId=200829000

    Mar 02, 2015 | Amazon Kindle Fire HD

    1 Answer

    Amazon kindle reader reset


    To perform a hard reset of the Kindle just press and hold the power on button for 20 seconds as described in the Kindle Support web site for dealing with Frozen devices.

    If you want to reset your Kindle back to Factory defaults then you would need to press the Menu button, then go into Settings and you will find an option there to Reset to Factory Defaults.

    Dec 30, 2011 | Amazon Kindle Wireless Reading Device

    1 Answer

    My kindle is frozen. holding power switch for 15sec. did not work


    Make sure you have enough battery life to support the kindle, because sometimes it stays in the frozen state if it detects you have little battery life.

    If this doesn't work, press , , and keys simultaneously (This is it's soft reset)

    The last resort I would suggest is to do a hard reset. Make sure your battery is charged to about an hour, remove the cord from your kindle. Turn your kindle over and open the back, you should see the small hole under the word RESET. Get a paper clip, unwind it and insert the clip into the hole CAREFULLY and press for about 10 seconds. The screen should be blank, and it will restart.

    May 31, 2011 | Amazon Kindle Wireless Reading Device

    1 Answer

    I have the kindle 3.0.2, I have wifi but i dont have 3g i will like to know how i get get 3g on my kindle ?


    First of all there are two types of kindle, the kindle 3g + WIFI and the Kindle WIFI. If you bought the kindle WIFI you will be unable to connect to a 3g network. If you bought a 3g model you can access 3g internet by pressing the 'menu' button and then using the 5-way to navigate to 'turn on wireless'. Once wireless is on you can access your browser by clicking menu, scrolling to experimental and then selecting Web Browser
    Cheers Sine Wave

    Feb 19, 2011 | Amazon Kindle 3G

    1 Answer

    Non responsive (battery is fully charged). Screen has frozen up.


    There is a reset button at the bottom (insert paper clip in pinhole). If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

    May 29, 2010 | Amazon Kindle Wireless Reading Device

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