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Microwave oven and turntable stopped working

When putting in a time and starting the microwave the oven timer starts and light turns on but the turntable as well as the actual oven heat is not working. I don't think it's a door switch because when I open the door the timer stops and says pause. This oven was shipped from the warehouse in 2011 but I'm not sure the actual date it was manufactured or purchased. Model number JES2051DN2WW. I found the manual online for basic troubleshooting but nothing helpful was found.

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6ya6ya
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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: The turntable keeps rotating when the dooe is open - Panasonic T994SFR

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

We have critical safety & disassembly info (including a how-to video) at our site, linked here.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 19, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave Oven Does Not Start Cooking

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If yours is not shown at the parts site or manual site linked above, Please reply back with your brand and model number so we can help you.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 25, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave won't heat, and turntable doesn't turn

All the parts you mention are very inexpensive, but yours does not have a triac.

It could be the cook relay, but it's more likely to be a switch.

Looking at the schematic, it's probably a bad primary interlock (upper door switch) or maybe its mount is bad.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you have a broken mount, it's usually more economical and safer to just add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

Here are some helpful links:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or elsewhere, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 23, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: Re. Viking DMOS200 1100 watts microwave oven does not turn on

I'm guessing that's a VMOS200?

If so, that's a rebranded Sharp R-530ES (as is the Dacor DMO2420S) and its secondary interlock (bottom door switch) or that switch's mount is bad.

See this file on door switches. If you only need a switch, you can order a universal type here for $5 postpaid.

The Sharp R-530E service manual will aid you in disassembly and it is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 03, 2010

heatman101
  • 43501 Answers

SOURCE: not heating or defrosting although light works, timer etc works

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

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Posted on Sep 30, 2010

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