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I rocks wireless keyboard & mouse freeze & wont move

About once or twice a week my I-rocks wireless keyboard & mouse freeze & wont let me do anything. Is there a way to wake it back up? I've tried to reboot & still nothing. I finally took the little USB thingy out for a few min then put back in. it worked but I'd rather have a clue whats happening. keyboard is RF6570 mouse is RF7550L plus Thanks

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  • Expert
  • 128 Answers

Check batteries and also after you plug it in, sometimes you need to push connect button for a while

Posted on Mar 27, 2014

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6ya6ya
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Posted on Jan 02, 2017

  • 2427 Answers

SOURCE: keyboard/mouse not working

You need to restore to a previous date before you installed the wireless mouse / keyboard.

If that dont work then your only solution is to format and reinstall since it might be you could have damaged a few vxd files window's needs to use those devices

(THIS IS ASSUMING THE MOUSE AND KEYBOARD WERE CONNECTED PROPPERLY) AND THEN THE SYSTEM WAS TURNED ON

if that wasnt done

shut down compuer

2.) plug mouse into green ps2 port and keyboard into the blue one

3.) turn on computer

Posted on Jan 03, 2008

yooperbud
  • 8637 Answers

SOURCE: Logitech wireless mouse and keyboard

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Posted on Jan 19, 2009

jeevan.m
  • 392 Answers

SOURCE: wireless keyboard wont work

check that youhave installed the keyboard correctly , for that to do first press the receiver signal button then press the button on the keyboard which will be connect.....

Posted on Jul 04, 2009

  • 1 Answer

SOURCE: re: wireless mouse doesn't work

my wireless mouse has packed up the light is on ive tried new batteries what else can i try

Posted on Jan 07, 2010

  • 1 Answer

SOURCE: wireless mobile mouse 4000, usb gets hot, and usb not recognized

I have this same problem right now... What did you end up doing?

Posted on Feb 18, 2010

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My mouse just stopped working, the lights are on, but the curser wont move


Dear i have send number of customer care.

i just talked to customer support, and i have to send the mouse back (again) to this poor online store, i feel bad for them, its probly costing them money to fix this retarded mouse, i asked bout getting it replaced with a g9-x buti dont think the guy didnt have a clue about what i meant :/

if any logitech staff are reading this my case number is :090907000771 can someone help me out, i reallyshouldnt have to mail off my mouse wait 2 weeks at my own expense, just to get another g9 that doesnt work

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May 07, 2010 | Labtec Wireless Desktop Keyboard/Mouse...

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My wireless mouse wont work on my pc


You didn't give much detail about what you have tried, and what "symptoms" you observed.

Change the batteries in the mouse.

Check that the "receiver" is connected to your computer.

Move the mouse closer to the "receiver".

Try the mouse & receiver on another computer.

Take the mouse & receiver back to where you bought it, and make them demonstrate that it works on a computer at their location.

If the unit is still under warranty, exercise the warranty, to get it repaired/replaced.

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Batteries on my labtec wirless mouse last only 10 days, what could be the problem?


Get some rechargable batteries. 10 days is quite good, I change mine about twice a week but the PC is in constant use!

Apr 04, 2010 | Labtec Wireless Desktop Keyboard/Mouse...

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Make sure you have the correct dirvers for your windows version. Also make sure you have current firmware version software by going to the manufactor's website.

Dec 11, 2009 | Dell Wireless Keyboard Optical Mouse w0147

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Wireless mouse freezes the screen goes white it is a dell monitor i have had for about 3/4 years and a cheap wireless keyboard and mouse which i have had for about 2and a half years just started today...


Are the batteries fresh in the keyboard and mouse? Do you have USB keyboard and mouse to try (to eliminate possibility of wireless keyboard / mouse failure) If you do have alternate (USB or PS/2) keyboard and mouse, make sure and unplug the USB receiver for wireless set before testing. Let me know results.

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How to turn keyboard and mouse on


make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.

After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.





Jun 29, 2009 | Logitech Wireless Access Duo Optical...

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Mouse pad and keyboard wont do any thing, i can plug in a wireless mouse and the mouse will move but the key board still doesent work


Good morning! please check/review the cable connector connections of you're mouse & keyboard, it might be interchanged to its proper port terminal. If still not working, try to use another mouse & keyboard. best regards

May 09, 2009 | Computers & Internet

1 Answer

Mouse freezes when i move it on desktop or a window.


hi, ok go into control panel,printers and other hardware-mouse -slow the pointer speed a notch at a time. this should help. good luck,glen

Jan 04, 2009 | Microsoft Wireless Optical Mouse

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Microsoft Wireless Optical Comfort Desktop and Mouse combo Freezing Prob.'s


have you tried pressing the connect button on the reciever then on the mouse so it picks it back up again?

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Keyboard/Mouse Freezes System Sporadically


Wireless routers generally are 2.4 Ghz, as well as the wireless keyboard and mouse. I think there is interference from the router that causes the keyboard and mouse to hang. I had the same problem with my 2.4 Ghz cordless telephones and my new wireless router. Went to 5.8 Ghz telephone and the problem stopped. I'm not sure yet how to work around the keyboard/mouse issue.

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