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Try hitting "defrost" once, then hitting "defrost" again to see if it brings up any options.
Otherwise Google the words
Sharp X customer support
(where X is your country name) and only click a link which is an official Sharp site, not some click aggregator (*cough!*) or malware site.
The defrost instructions for ground beef are listed on page 15 of the owner's manual under the "Defrost Center" heading. If you do not have an owner's manual, here is a direct link to one that you can download or print for FREE:
have not solved the problem asked u buy instead of u helpn u tryn to get me to sign up for smthn im just wanting to knw if its something simple i can do r do i haveto buy anothr one thats al i needed to know dnt wnt to sign up for anything!!!! thanks for nothing!!!