Question about Konica Minolta Office Equipment & Supplies
Magenta background while pringing the document
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Posted on Jan 02, 2017
When you say the bizhub fails Authorization, do you menat it fails Athentication?
If so, and I pressume your technician knows what he's doing, you have an issue with a password. I suggest you create an address for the bizhub on your email server and then re-setup the scanning to email credentials via the web browser direct to the machine.
Let me know if you need help with doing this.
Posted on May 26, 2009
That is not much to go on, but it is possible that the print job got sent to the wrong tray. Say you printed a job to tray 2 which has legal paper in it, but the job is formated for letter it could lock down printing until the job is canceled and sent to the right tray. If there is an error code try and shut machine off and on using the main power switch inside front door.
Posted on Jun 04, 2009
You didn't mention the size of the job size, but it sounds like a memory problem. If you have a service contract or it's still under warranty, contact your rep before you start opening things up.
The following is if you don't have a service contract. If the bizhub has been working with no problems in the past, try reseating or replacing the RAM. I've had to replace RAM that started causing problems on classroom computers. If you bought it refurbished (used) check to see the 2GB RAM that supposed to come with the bizhub hasn't been removed or replaced with smaller memory.
Posted on Oct 20, 2010
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