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Factory settings. Usually this is marked by gray box or different color number or letter on the knobs. Numbers 1-9 Factory is 5. Letters A-f Factory is C. Digital readings Freezer ) degrees fridge 40-46 degrees. Depending on how cold you want your food. If you have any questions or your knobs have different seetings. Comment me back so I can assist further.
not that i know of sorry
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if your fridge has 2 set of dials one numbers and the other letters than you need to adjust the dial that has letters on it. If the fan in your freezer is not blowing, then it won't force the cold air from the freezer to the fridge. Make sure fan blows then adjust the letter knob.