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The body wand

It wont work

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The telescoping wand on my Dyson DC 25 will not retract back into the hose.


Hi Nina, it's Jack at Dyson.

Difficulty collapsing the wand can mean that the plastic handgrip section hasn't been correctly placed on the machine. When you replace the wand on the machine, make sure the handgrip section clips onto the main body and is down as far as it will go.

It's also a good idea to make sure that the hose isn't twisted, as a twisted hose can create resistance as you try to collapse the wand. Remove the wand again and allow the hose to untwist itself fully before attempting to replace the wand on the machine.

I'm confident these steps should resolve the issue, but if you would like some further guidance after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 20, 2014 | Dyson DC-25 Lifetime Washable & Reusable...

1 Answer

Dirt devil canister power wand wont work


first find and locate belt if in good shape prolly aint bad and may be motor lock up

Nov 11, 2012 | Dirt Devil Vision Cyclonic Canister...

1 Answer

Chemical wont siphon


In most cases this is because you have a high pressure tip, the red, white, yellow or green tip, on the wand. The detergent system will only work if you have the black, soap tip on the wand. With a pressure tip on the wand, there is too much back pressure for the syphon system to work. If you are using the soap tip, check the feed tube for the detergent for blockage, especially at the pickup filter and where it attaches to the water line.

Sep 16, 2012 | Powerboss 020309 3000 psi 2.5...

1 Answer

Dyson DC14 wand will not go back down in


Hi there,

Once you've replaced the wand on the cleaner body, you should be able to retract the wand back down inside the hose by pressing the wand release button. For further information on doing this, please see the user guide supplied with the cleaner - if you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

However, if the wand seems to be jammed, it's probably best if you get in touch with us directly so we can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Oct 21, 2011 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

Well the thing that sucks on top of the hover wont go down will you tell me how


Hi there,

Sorry to hear you're having difficulties with your DC07 Animal. To retract the hose and wand, you need to press the wand release button on the hose cuff - this will allow the wand to slide back down inside the hose. The wand should then lock into place on the cleaner body with an audible 'click'.

You can see this process illustrated in the user guide supplied with your cleaner - in case you don't have yours to hand, here's an online copy:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Aug 03, 2011 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

It wont pick up using the wand


There might be a few things you can try.
First, does the vacuum have a dial or control to turn the suction to the wand? If so, make sure you've set or turned this so that the wand suction is activated.
Second, most wands have a suction control vent. If this has been uncovered, the suction will not work efficiently. Look near the area where the wand connects to the vacuum and see if you can locate the suction control vent. There should be a plastic partial ring that can be moved to cover or uncover the hole.
I hope this helps. If so, please come back and rate my solution!

Jun 06, 2011 | Bissell Vacuums

6 Answers

Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand


My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Apr 03, 2010 | Dyson DC18 all floors Bagless Upright...

5 Answers

HOSE ATTACHMENT WILL NOT SEPARATE FROM VAC BODY.


The hose is getting twisted on the machine and so the wand gets stuck inside it.

1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the
metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the canister/dirt bin from the front. Look for a gray button with 7 vertical
lines/grooves on it (it'll be just above the ball on the opposite side of the bottom hook that you wind the cable around).
3) Push the button and at the same time pull the hose out from the bottom by pulling on the hook - this will release the gray hose
from the machine. Take it off of the machine if possible (the bottom of the wand may stop you from doing so - if it does, try to pull
the wand out until you can release the hose from the bottom)
4) Pull and stretch the hose out and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and
stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the
hose after every time you use the wand.

Mar 23, 2009 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Extension arm


Hi,

Try pulling wand up from hose with machine turned off.

Or are you saying that the wand & handle wont uclip from the body of the machine ?

http://dysonmanuals.llc.nu/

Sep 26, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

Electrolux oxygen vacuum


WARNING WARNING Danger danger Will Robinson! The power head "wand" and the hose from the body of the vacuum have shorts in them. While my wife was using this machine.. she started smelling plastic.. seeing whitish smoke and then sparks... The pin connector arc'd through the plastic... Some research on Google found that this has been a large problem for Electrolux, when i tried to call the factory.. robots.... no solution. Then I contacted a distributor and they informed me that it was not really that big of a problem. Only later to say, that they had replaced ALOT of them. My unit was past its warranty period so I just hardwired it. (now the unit is only two pieces, body and hose w/wand.)

Sep 01, 2008 | Electrolux EL7020A Oxygen 3 Ultra Canister...

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