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There are many causes for poor reception on a cb radio one cause may be poor or poorly assembled antenna, a good antenna should be of highest gain and put up as high as possible ,An omnidirectional antenna or Ground plane will hear moderately well
in all directions but a directional antenna or Yagi will hear great only in the direction it is turned you will certainly have to decide what you or your homeowners association will allow.
Also and finally The sun is a major factor in communications Propagation sometimes no mater what your setup the reception is terrible.
Poor reception or with heavy noise aas the interference is very high on the MW. If there is no signal strength then the fault can be due to faulty RF in the radio, poor MW oscillator settings or a faulty IF settings. Also a faulty antennae can cause poor reception and pick of stray signals. Check for other interferances from household applicances.
The electrical cord acts as an antennae for this radio. Uncoiling the cord will give the best reception for FM. Rotating the radio (and built in ferrite bar antennae) will give the best reception for AM listening.