Question about Canon PowerShot SD850 IS Digital Camera

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Lens will not retract and camera says lens error restart camera

Using camera and it stopped working, now just says lens error, camera lens will not retract and camera will not get past this error, camera turns on, lens moves part way and then frezzes up

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Hi,
Sounds lens mechanism is broken and most probably internal grooves that drives central part of lens to extract / fold is broken. New lens is required to bring camera back in business.
Please contact nearest Canon service center for lens replacement as your question shows its Canon Powershot SD850 camera.
Thanks.


Posted on Jun 14, 2009

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Posted on Jan 02, 2017

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The lens mechanism had probably got some dust, sand or grit jamming it and stopping it from retracting. Sadly the lens will be difficult to repair yourself as it needs to be completly stripped from the camera. Find a good repair shop and get a quote locally.

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The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

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Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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The Lens Error usually means the lens has sand or another obstruction stopping it from retracting.

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