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Email will not launch after scan

Email scan will not launch

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I2400 scan to email doesn't work


You must have an email program like Outlook installed on your computer. When scan to email is selected it simply opens whatever defaul email client and attaches the scanned doc to a new email message.

Sep 24, 2014 | Kodak i2400 - document scanner

1 Answer

What is launch empty response


Is a virus.
Now update your anti-spyware (MalwarebytesAnti-Malware are recommended) and run a full system scan.
You can download "malwarebytes anti-malware" on this page:
http://www.malwarebytes.org/mbam.php
Download and install it, update and run a scan. Follow steps to cleaning.
If this helps or solves the issue, please rate it and give a testimonialfor my response.

Mar 03, 2011 | Yahoo Mail

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I downloaded software yesterday to make my 3210 all-in One photosmart printer compatable with windows 7 operating sx on my new pc It is printing fine but can't get the scanner to work. My email is...


There are a couple of issues that can cause this. 1) Did you install the full software before you connected the USB cable (if you are using that connection)? If not, did you uninstall the generic software and remove the data cable before installing the software? Try a new data cable and a direct connection if you are using a print server or USB hub. Scanners require bi-directional communication and will fail even when the printer works.

Are you launching the scans from the computer or the scanner? Try launching the scans from the computer first. Remember you need to set the destination button defaults in the HP software and the monitor program needs to be running to see those button presses. Try scanning with Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner > New Scan).

Navigate to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=439488 and select your OS version (32- or 64-bit Win7) and click Next. Then look in the section Utility - Diagnostic Tools. Download and run the HP Scan Diagnostic Utility. Also check if you need one of the Update patches (there is one for scan files going missing).

If you are using the unit as a networked printer, also try a new data cable. Make sure the router is not dropping packets and that your firewall isn't blocking the incoming signal from the scanner. (Try scanning with the firewall temporarily disabled.)

Check if the unit has a scanner lock and unlock the transport lock if it is in the incorrect position. Check if the lights come on and the unit moves when you try to launch a scan. If the lights aren't coming on or the scan unit doesn't move, the unit probably needs service.

I hope this helps.

Cindy Wells

Nov 14, 2010 | HP Photosmart 3210 Printer

1 Answer

I am getting an error Launch Empty Response when trying to access email why?


I am getting an error Launch Empty Response when trying to access email why?

Aug 31, 2010 | Yahoo Mail

1 Answer

I am trying to figure out how to use my Brother MFC-8440 scanner. I would like to use it to scan documents to email out. When I go to Brother.com and look at the direction book, it doesn't have directions...


It is part of the Network User's Guide (section 10) and the Software User's Guide (section 3 for a PC using Windows, Section 8 for network scanning), not the User's Guide. The directions below are for XP and Win2K primarily. Slight changes may exist with other OS versions. (Full software is not available for Win7 so the buttons on the unit will not work. You will need to launch scans from the computer only. You can use Windows Paint or Fax and Scan without needing third party software. Then attach the file to an email either in the email software or by right clicking on the file and choosing Send to Mail Recipient.)

For either use, put the document face down on the glass or face up in the ADF.

If you use a directly connected computer, you need to set the destination for the Scan to E-mail in the Control Center (section 4-4 in the Software User's Guide). Open this program and make sure the correct machine is in the drop-down menu. This program needs to be running to hear the buttons being pressed. Click on E-mail to set which program will get the scanned document as an attachment for your e-mail. You can also set the resolution and type of attachment. If you do not want to use available file formats, you will need to scan in PaperPort (or other software) and then use that to attach the file to the e-mail. Then click Scan to launch the scan from the unit. Hit Set when ready to send.

If you have the unit set up on the network, then you can enter the LAN setup in the Front Panel (or a browser). Hit Menu 6 (and then the appropriate number for the next feature), such as TCP/IP, DHCP or Static IP (these are under 1), SMTP, POP3, Mail Address (Menu 6 2). Setup the Scan to email with Menu 6 7 1 for color and Menu 6 7 2 for black and white.

This automatically sends the item to the email server or PDF as either a PDF or JPEG. Then you need register the PC that will get the file to the unit, if you use scan to email (PC). (Your version of Windows will matter for exactly where the information is: Control Panel > Scanners and Cameras or Control Panel > Printers and Other Hardware > Scanners and Cameras.) Right click on the icon for the unit and select Properties to see the Network Properties box. Go through all of this set up including the Scan To Button. Then the Control Center will launch the e-mail program when it "hears" you press Scan, select Scan to Email, press Set, then choose PC and press Set again. (or select the destination PC which has e-mail access and press Set again). Scanning will start.

If you have set the POP3 and SMTP servers and the unit can directly access them, then you can scan to e-mail and enter the recipient address. Press Scan, select Scan to Email, press Set, choose Email Server and Press Set again. Adjust the scan quality as desired pressing Set at each step. Once you go through all of the layers, the LCD screen will prompt you for the recipient's email address. Then press Start.

I hope this helps.

Cindy Wells

Jul 20, 2010 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Display reads "connecting to PC" nothing happening


Was this function working fine before? When you choose Scan => To Email, what the device actually do is launch the scanning software and scan it and save to temporary folder THEN open your default OUTLOOK email account and creates a new mail with the scanned file attached to it. So it could be a scanning software error or low in memory since the process requires an amount of memory.

So you better try to Scan => To File and see if the scanning completes. If you have problem with it, then try to reinstall the program of your printer and scanner in one.

Nov 01, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

How to scan to email


dear customer,
these are some of the ways to do it.. hope its useful..
VistaScan - Scan to Email

VistaScan's direct email link requires either a MAPI (Microsoft Exchange compatible system) or VIM (Lotus cc:Mail system) messaging program - these are commonly used on corporate networks and aren't installed on normal consumer PCs - home and small business users can scan-to-email via PageManager or by attaching images as described below.

vsemailsetup.gif
VistaScan 3.1 scan-to-email preferences for the commercial MAPI and VIM messaging systems - to reduce the size of file attachments the JPEG file format is recommended.
MAPI programs include Microsoft Outlook 97 and 98 (which can also be used with normal Internet mail accounts) and the latest Netscape Messenger client.

Outlook 98 is a commercial software package (not included with Windows), with support for Internet mail systems, Exchange Server or Lotus cc:Mail messaging servers. outlook98.gif
VistaScan 3.1 application used with Microsoft Outlook 98 - scan-to-email is selected as the destination for the image When VistaScan is used with either a MAPI (Exchange) or VIM (ccMail) mail system it will detect the presence of the software via the Windows registry and automatically launch the client and a new message window, with the single file attached - the message must then be written and sent before the scanner driver can be used again.


Sending images to Email Clients using Presto PageManager 4.0

Presto PageManager is a useful way to capture and archive scans before sending them to another program (eg image editor, word processor) or to print. A few email programs can be linked with PageManager, allowing an image to be "dropped" on a Application Button to automatically open a new message with the scan attached. Microsoft Outlook 98, Netscape Messenger (aka Netscape Mail), Lotus cc:Mail and Eudora Pro 3.0 can all be added as email applications - Outlook Express, Compuserve and AOL cannot be directly linked (these are limitations of the mail programs, not of PageManager!).
pmoutlookbutts.gif comm46butt.gif OutLook Express cannot link with PageManager - a new email won't be opened when selected. PageManager adds an Outlook Express button automatically. Outlook 98 will correctly open a new email and attach the scan(s). PageManager won't setup Outlook 98 automatically, it needs to be Registered as a new application. Netscape Mail will correctly open a new mail with attached scans when selected. The Application Button is setup automatically by PageManager.
Preparing Files for Email Clients

As many Internet email programs do not support Exchange or cc:Mail, the two commercial mail systems integrated with UMAX software, you may have to prepare your scans: the images to be sent need to be saved on your hard disk in a suitable file format, ready to be "attached" to an email.

In general it is better to send as small a file as possible by email, as the image has to be transferred to the Internet over a relatively slow modem link - most users prefer a compressed file format such as JPEG (.jpg). This compresses your scan to a fraction of the original size, although it does slightly reduce the quality of the images.

There are three ways you can save your scans to disk:

1. If you use the VistaScan program (Start, Programs, VistaScan 3.x, VistaScan) you have several choices in the "Scan To" box (Advanced mode).

vsscantofile.gif
Click on the Floppy Disk icon - this will then use the settings in the VistaScan preferences:

vsscanfileprefs.gif
For emailing scans we recommend the JPEG format - check where the scans will be saved (which directory). File names are created automatically - scan1.jpg, scan2.jpg etc.

2. If you normally scan your images in to PageManager you can export them to your hard disk - right-click on the thumbnail view and choose 'Save As...':
pmsavepic.gif
Choose a file location and select the "Save as type" file format.

3. If you are aquiring the VistaScan driver via any other application (eg Adobe PhotoDeluxe) then you should have options to save the images and to change their formats - please refer to the instructions for each application for for further advice.


Attaching images to an Email

All email client programs will allow you to combine file atachments and your text in to a single message for sending - although there are small differences in the way attachments are encoded you normally only need to customise options if sending to someone with an Apple Mac, which supports slightly different graphics file formats. Below are instructions for attaching files in some of the more common email programs:


America OnLine (AOL) (3.0I)

In the Email menu choose Compose Email (Ctrl+E):
aol.gif
At any time while you write and address your email you can click on the Attach icon on the left of the window - this then lets you select the files to be sent.

Compuserve (CIS) (4.0)

In the Compuserve program choose "Create New Mail" from the Mail menu:
cis.gif
During writing and addressing your mail message you can click on the button "Attach File:" - this lets you browse your computer to select the scans to be sent. To make finding the files easier, change the "Files of type" setting to "Graphics Files". Once the files are selected Compuserve shows a second window of encoding options - the default (Binary) will be suitable for almost all emails.

Microsoft Outlook Express

Outlook Express is one of the most common Internet mail clients, and is included with many Windows 98 systems and on ISP disks - this basic mail program also lets you attach files to your emails. Click on the Compose Message button:
outlookexpress.gif
While writing your email message you can click on the paper clip icon (shown above) or choose "File Attachment..." from the Insert menu.

Netscape Mail / Netscape Messenger (Communicator 4.6)

The most recent version of Netscape Mail can be linked to PageManager or the VistaScan driver, however many users want to attach scans in the normal way - click the New Msg button to open a Composition window:
comm46.gif
While writing your email message click on the Attach button and choose File... - locate and select your scans.

Jul 09, 2008 | HP PSC 1610 All-In-One InkJet Printer

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