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I understand your Printer is offline on your Windows 8 computer.
The easiest thing to do is just rebooted everything. Turn off router, computer and printer.
Wait a few minutes and turn on router, computer and printer.
Before trying to print make sure there is nothing waiting to be printed. Right click on your printer and see whats printing. Remove if anything there. Try to print again.
If the printer still showing offline try installing and running HP Print and Scan Doctor.
Download and install at this location. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
Let me know how this goes.
Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.
Step 1: a. Click Start, go to Control Panel and select Hardware and Sound. b. Click Printer. c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready". d. If the Printer is offline, set it to online. e. Right-click on the printer and select "Use Printer Online". f. The display should change to ready when the printer is set to online.
Step 2: If still you are facing issues, then update the printer driver. This should fix the problem.
For further precise instructions, please let me know the Operating Systems installed on the Computer.
I assume it's turned on and connected to the router.
Sometimes with DHCP, the IP address on the printer will change. I end up going into the router table to see what IP addresses are assigned where. Invariably I'll find my network printer has changed. Find the printer and write it down.
In Windows, Go into Printers> choose the Brother and right click to check Properties. Look for Ports and change the IP address as needed. It will come back online.
Hello, If you open your "printer's and faxes" folder you can right click on the printer and select "use printer online". Another thing that you want to do is make sure that the printer is ready and no alarm lights or messages are showing.
For some reason your printer went offline during the out of paper. Go into your printer section and right click the printer in subject and check it the "Use printer offline" is checked. If so, uncheck it and your printer will be back online. This will help your question.
I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:
Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.
In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.
If your problem still persists then
If the printer and the printserver is on and connected to the printserver and the router respectively. Then try right clicking on the printer icon in the printers and faxes window to set it online. Try Printing.
If it did not work, then right click on the printer icon again > Properties > Ports > set the proper network port. Apply the settings and try Printing.