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Thermal wave infrared fireplace

The rod that turns in the back to make the fireplace look like it is flickering has stopped turning.

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2 Answers

The flame effect quit working in my Brittany Electric Stove Heater, Model #BESBY-1500. How can I replace or repair the flame effect?


Typically the flame effect is accomplished when a motor turns a rod with polished metal strips on it. The strips then reflect the light onto the back of the glass. The the rod rotates, the reflection moves giving the effect of the flames moving. If the lights work on your unit then the motor has most likely stopped. It would need to be replaced. A quick internet search turned up nothing for that company so you may need to go back to the store where you purchased the unit to get the part. Once you have the part, you will need to disassemble the unit. Some units are simple (like removing the fake logs) and some units are more involved (like removing access panels from the back or bottom).

Mar 10, 2014 | Vendor Development Group Inc Borgen...

1 Answer

The flame effect quit working in my Brittany Electric Stove Heater, Model #BESBY-1500. How can I get a replacement flame effect?


Typically the flame effect is accomplished when a motor turns a rod with polished metal strips on it. The strips then reflect the light onto the back of the glass. The the rod rotates, the reflection moves giving the effect of the flames moving. If the lights work on your unit then the motor has most likely stopped. It would need to be replaced. A quick internet search turned up nothing for that company so you may need to go back to the store where you purchased the unit to get the part. Once you have the part, you will need to disassemble the unit. Some units are simple (like removing the fake logs) and some units are more involved (like removing access panels from the back or bottom).

Mar 10, 2014 | Vendor Development Group Inc Borgen...

1 Answer

I have a vermont castings radiance 2600 fireplace, the pilot light is lit but the on switch isn't turning the fireplace on


desa is out gone but maybe pro com have a controller with the same controls as the desa check #on the control and see cross ref in Google search they can be 80.00 and up but can b found

Dec 10, 2013 | Rinnai Desa Vent-Free Infrared Gas Heater:...

1 Answer

Glass turns black inside


You don't indicate where the glass is that becomes black/sooty but you can get cleaner specifically intended for cleaning glass fireplace doors. It is more effective than using ordinary glass cleaners

Apr 29, 2013 | Napoleon Fireplaces Napoleon Prestige PRO...

1 Answer

Flame has stopped flickering on our Century Heating electric fireplace, model HEF26. Fuses or motor?


Probably, neither. If there's no brightness at all, the bulbs are burned out and need to be replaced. If the brightness is there, but no flickering, then it's probably the motor or the shaft that the bulbs are on is stuck and can't rotate. Really not an uncommon problem with electric fireplaces, no matter who the manufacturer is. If you don't hear a humming noise when the flame function is turned ON. the motor may have overheated and shut down.

To test this, turn the Master ON/OFF Switch to OFF and unplug the fireplace from the wall outlet. Wait 12 - 15 minutes. Plug the unit back in and Turn the Master ON/OFF Switch to ON. Turn just the flame function ON. If it starts right up, the motor has cooled and the unit reset itself. If this continues to occur on a regular basis, contact the manufacturer's Technical Service Dept. If nothing happened after it was turned back ON, contact the manufacturer for replacement parts.

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

May 04, 2011 | Heating & Cooling

1 Answer

I have a Delonghi type Venice fireplace serial no 52013. Normally it has a nice flicker which goes up the back of the fire place and looks like a normal fire. Today the gentle flicker has turned to a very...


Did you fix it as I have a Delonghi Venice electric fire which has just stopped working for no reason? There is electricity going to the circuit board but nothibg is working. Could this be a faulty remote control?

Aug 28, 2010 | Heating & Cooling

1 Answer

HEF33 flame not turning over, power OK and heater working, all lights on. Flame speed at stop and will not move.


i have pyromaster hef33. flames on my stop moveing also. i took off front glass and logs. then i got a long metal tool and.then i tap the moter that moves the rod that makes the flames move.and also i move the rod back and forth alittle bit. i did put just bit 3in one oil on both ends of the rod. so far its doing better now . this may help some one or it not. i thank the moter or rod was sticking

Jan 02, 2010 | Leisure HOMEPRIDE Electric Fireplace...

3 Answers

Where can I get parts and/or service for my electric fireplace. The ''flame'' does not work. The lights work and the heat works but the ''flame'' does not flicker I live in central Missouri


I think you'll have to replace the entire insert.

I found some at the url below

http://www.electricfireplaces.com/inserts.htm

I have not purchased from them before, but it seems like they have a very good selection.


Nov 27, 2009 | Heating & Cooling

1 Answer

Light comes on but dont flicker


Most likely this is becasee motor driving the "tinsel in a stick" is not working. Take the glass off, remove the fake logs and look underneath to see if the the rod wih the tinsel is turning. If not the problem could be the motor or the speed control. If you have a voltmeter you can test the speed control output - it's 12VDC - of course it will vary depending on the speed sselection. The mot probably cause is the motor has died. You can buy a new one at www.ibuyfireplaceparts.com. Cost is $77.01> it's a bit tricky to replace - just a tight spot is all - 2 small screws and out it comes.

Oct 03, 2009 | Leisure HOMEPRIDE Electric Fireplace...

1 Answer

Flickering lights have stopped working


basically, on the bottom of the fireplace, there are 2 screws on the sides, 3 on the back, take them off, lift bottom (it wont come off, so be careful not to bend it) there are 3 christmas light type bulbs, you can find them at any hardware store. Just replace them. Problem solved.

Jun 18, 2009 | Leisure HOMEPRIDE Electric Fireplace...

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