Question about Frigidaire Freezers

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Not cold of on the door

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Good Morning renee kelley, this is Z. I am happy to assist you!

Good Afternoon Jason, thank you for allowing me to assist you!
I understand your Frigidaire freezer is not cooling and displaying "OFF" on the door. It appears that the temperature control is in the OFF position. When this occurs the temperature control turns off the compressor, but does not disconnect the power to the light bulb or other electronics. Let's try activating the freezer by pressing the UP arrow until display shows "4" or desired setting. Allow 24 hours for temperature to stabilize. For future reference you can lock the control to keep from accidently changing the temperature setting. I hope these troubleshooting tips help you in some small way. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your freezer status has changed successfully.

Posted on Apr 03, 2014

  • Frigidaire
    Frigidaire Apr 03, 2014

    Hi again Renee, my apologies - while my response is intended for you, I accidentally addressed Jason from another question on a separate page as well. Please forgive my error. Best - Z

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Posted on Jan 02, 2017

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Freezer is level but door is not. matching frig. is level and door is level doors then do not match across both doors. is there an adjustment on freezer door that can be done?


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Check thoroughly for any obstructions, shipping tape, remaining pieces of plastic, in and around the doors, door frame, cabinet frame that the door contacts when closed, and around the upper and lower hinges. Do you hear any noises when opening or closing the door? Do you see the door rubbing on the inside liner as you open or close the door? Were the doors removed and replaced in moving? This last one, if it is the case, check the alignment at the upper hinges, loosen but dont remove the screws, and adjust the door away from center.

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1 Answer

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Re: danby upright freezer 20.1 cubic ft., model #


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Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
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