Unplug the unit. You need to clean the Ionizer plate periodically. Just run it under water and use a clean sponge if you have to. Let the plate dry completely before reinserting it and make sure you put it in the same way it came out. It's marked with arrows on the side that faces the front. The needle itself should be fine without cleaning but if it has some build up on it GENTLY wipe it off with a dry rag. Wipe towards the tip.
As far as the filters go. I haven't had to clean mine. As strange as it seems I get more dust on the front of the machine and the fan than the filters themselves.
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According to their website: PERMAtech Permanent HEPA Type filter traps 99 % of all allergens and dust down to 1.0 micron. PERMAtech Permanent Filter Never Needs Replacement! Simply vacuum the filter every three months to maintain performance. Requires less cleaning and maintenance than other permanent filter systems. Built-in Ionizer assists in cleaning the air from dust and allergens.
Hi just a tip for you, if you can't find a filter you can buy filter media at your hardware store such as Home Depot, and have it cut to fit. It is good material made to replace any type filters. Sincerely, Shastalaker7
The Classic XL-15 should have 2 individual indicator lights. The 'red' light is the ionizer indicator, and the 'green' light is the ozone level indicator. Both lights should be illuminated, if the unit is operating properly. The red light should be pulsing, and the green light should be dimly lit, and brightened as the output knob is turned up - indicating a higher ozone production. If the green light is not lit, you likely won't smell the ozone. The first thing you should try, is cleaning the filter and glass ozone plate. Unplug the unit and remove the rear air filter. Clean the filter with clean water and allow to COMPLETELY air dry. Removed the glass plate by depressing the lever behind the glass plate, and gently pulling it out. Clean the glass with a half water, half ammonia (or distilled white vinegar, if ammonia not available) and an old toothbrush to clean between the mesh. Dry plate with a hair dryer and re-place plate into unit. Replace dried air filter, making sure the little tab on the bottom is secured into the interlock. Power the unit on and you should see the indicator lights and smell the fresh ozone!
Ionic Breeze products are no longer being supported because Sharper Image has gone into bankruptcy because the units were proven to be ineffective for cleaning the air by Consumer Reports magazine and by EPA studies. In face they have proven that ionizers can be harmful to use if you have breathing problems.
My air purifier was doing the same thing. The ticking noise you are hearing is caused by dust build up on the ionizer pins. When the ionizer pins collect too much dust, they tend to start making the clicking/ticking sound caused by static electricity. The solution is simple. Take the filter out and clean it real good (follow directions on filter on how to clean). Now, with the filter out, if you look down inside the vent where the filter was, you'll see a white piece of plastic with nine holes in it that are about the size of a silver dollar. Directly in the center of each hole there will be something that looks like a needle, those are the ionizer pins and they will probably have dust built up on them. Next, with the filter out, blow out the air purifier with compressed air to clean all the dust off the ionizer pins. This should take care of the problem, it worked on mine.
The red light indicates a plugged filter. Replace the filters plug the machine in and get a paper clip. Streighten out the clip and put it through the tiny hole in the top. You'll feel it push a switch that will give a click you can feel. Keep holding the clip wire down for several seconds. When the red flashes remove the clip wire. The light will stay off if the filter is clean.