Question about Hasbro Fur Real Friends Smores Pony
So dis furreal pony djt walk now it did so wht do I do to fix it
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Posted on Jan 02, 2017
Not sure where to buy a replacement but I just fixed mine today. Hopefully, the tail snapped off at the base of the plastic plate on the tail. If so, go to a hardware store and buy 1 ft. of plastic tubing with 1/4" inner diameter and 3/8" outer. Cut off a piece about 1 1/2". Now, look at the base of the tail and you should see a small screw that holds in what remains of the stub that broke. Unscrew the screw and remove what is left of the stub. KEEP THE SCREW. Now drill a small hole thru the plastic tube about 1/8" from the end. This will later be inserted into the tail and the screw will go through the hole. Next, take a hair dryer and heat the undrilled end of the tube to soften it and push it on to what is left of the broken stub inside the pony. It will be a tight fit which is what you want. The end of the tube with the hole should be just visible. Now slide the tail over the end of the tube and insert the screw. I just did it today and it works good as new! If the tail is too far away from the body of the pony, carefully remove the tube and shorten it. Since you bought a 1 ft. tube, you can have several trys to get it right! Total cost for the tube was 21 cents. Good luck! Kip V. Tryon, NC
Posted on Jul 23, 2010
More information would really help :) Is this a new sound? The animatronics make S'mores sound like a middle school robotics project rather than a horse. It sounds like you should contact Hasbro's customer support at 1-800-327-8264 for their expert advice and response. :)
Posted on Dec 01, 2011
Sounds like either the batteries were not placed correctly or something got wet. Confirm the old batteries did not corrode leaving gunk on the ends of the connections. If they are clean, confirm you are putting them in the right positions. That's usually the issue. If not, you need to call Hasbro's Customer Service through this page
Posted on Jan 02, 2012
Testimonial: "Thank you...it ended up defective. We traded it in for one that walked."
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