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How do i reset internet explorer (has stopped due to a problem)

I keep on getting a message that internet explorer has stopped working due to a problem

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Hi, I am assuming you use a Windows phone if you are using IE.

Here is a useful webpage that will take you through resetting IE on Windows phone:

Resetting IE 9 on Windows Phone

Posted on Mar 20, 2014

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I am constantly getting 'Internet Explorer has stopped working' message. There seems to be no solution .Please help


Close all Internet Explorer windows. Go to control panel - internet options (in network and internet) - advanced - RESET.
It will say: are you sure you want to reset IE? ---> RESET
Click close and ok. Close all the windows. Reopen IE.

If it cannot reset and says that some windows are opened then restart unit completely and try again.

If still doesnt work after reset then go to internet options - security - uncheck enable protected mode. Click ok, close and reopen IE

Mar 24, 2011 | Microsoft Computers & Internet

1 Answer

Once I get to my facebook home page, I keep getting the message that Internet Explorer has stopped working. I then get kicked off the site.


Have you uninstalled Norton Internet Security from Programs and features if so it did not uninstall all the way.


here is the link to get the removal tool to delete Norton completely.
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Also you can try going to tools internet options goto the advanced tab and down next to the bottom by OK and cancel buttons there is a reset button to rest internet explorer to default settings.
click reset and once it is done click OK then close internet explorer and reopen it and try it.
If not goto tools and check MENU BAR then click on HELP then about internet explorer to find out which version if it is explorer 8 goto PROGRAMS AND FEATURES in the control panel then in the left colummn goto VIEW INSTALLED UPDATES then in the SEARCH BOX TYPE IN INTERNET EXPLORER when it shows the update for internet explorer 8 right click on it and uninstall it.
8 has been known to cause that issue.

Oct 30, 2010 | Facebook Social Network

2 Answers

When I try to go into some of the websites, it freezes up on me. I have problems getting into my email when I sign in. But not always. It also freezes up when I enter my sign in info to facebook and will...


this behavior signals a presence of a virus on the computer ..and you need to reinstall the computer to get rid of it ...The fact that is not freezing on any page is due the fact that the viruses are programmed to lock on and transmit data only from sites with interest ..(passwords...id info ..etc)

Oct 01, 2010 | Computers & Internet

1 Answer

Internet explorer cannot display webpage


what version of IE are you running, ver8 has a reset button in the tools, options menu

or it could be a bug affecting IE

Dec 20, 2009 | Microsoft Computers & Internet

1 Answer

I keep getting this message and can't open IE8. "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." I got this same problem with IE 6 and 7. I love...


Hi,
This happens because some important files requires for IE might got corrupted or deleted due to improper shutdown or virus problem. Just reboot your PC into sfae mode and try opening your IE. If problem persists in safe mode too, then download IE8 from here and install it.
I hope this is helpful to you

Oct 02, 2009 | Microsoft Internet Explorer 8

2 Answers

Internet Explorer keeps closing me down


Solved the problem with explorer/tools/advance/ reset explorer and everthing was fine.

Mar 12, 2009 | Microsoft Internet Explorer 8

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