Question about HEWLETT-PACKARD Color LaserJet CP5225 Printer
Installed new CE710A fuser unit as specified by HP; wrong fuser installed error
Was the replacement fuser 'new' or 'refurbished'? Try re-installing the fuser, that will usually correct the problem. If not, contact your vendor & see if they will exchange it. Always try to replace parts with Factory New. I don't work for or represent any brand, but in always tell my customers: Buy new Factory parts.
Posted on Apr 09, 2014
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Posted on Jan 02, 2017
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This printer tracks the number of pages printed on the fuser, and a reminder message will appear when the fuser reaches a certain page count. The message will instruct you to replace your fuser. Whenever you install a new fuser, you should reset the fuser page count so the warning message will not appear prematurely.
To reset the fuser count :
1. Press MENU to enter the MENUS.
2. Press Down arrow to highlight Configure Device.
3. Press Checkmark to select Configure Device.
4. Press Down arrow to highlight RESETS.
5. Press Checkmark to select RESETS.
6. Press Down arrow to highlight RESET SUPPLIES.
7. Press Checkmark to select RESET SUPPLIES.
8. Press Down arrow to highlight NEW FUSER KIT.
9. Press Down arrow to select NEW FUSER KIT.
10. Press Down arrow to highlight YES.
11. Press Checkmark to select YES.
The fuser count will be reset and then the printer is ready to use.
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