Question about Dyson Dc 16 Root Handheld Vacuum Cleaner
My handheld Dyson dc 16 cuts out every 3-5 seconds. Rarely it works for a maximum of 1-2 minutes. I can see lots of people have the same problem, but I cannot find the solution. What can I do to fix it myself?
Hi Bente, it's Jack at Dyson.
DC16 was the first Dyson handheld vacuum, launched back in 2006. It would have come with a 2-year guarantee, but due to its age it's likely that this has expired now.
However, our experts would be happy to take you through some quick diagnostic checks when you have your machine to hand. This will help determine which part may be at fault - and therefore, what may need replacing to resolve the issue.
If you would like some advice, you can reach our team of experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Posted on Mar 21, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
Posted on Jan 24, 2009
hello, have you checked to make sure you have nothing wraped around the brushes ? also it sounds like your belt needs to be replaced.
Posted on Mar 31, 2009
Have you tried calling Dyson? I had a problem with my Animal, and their tech department talked me though the fix. Worth trying them first.
Posted on Jun 10, 2009
Tips for a great answer:
Mar 30, 2015 | Dyson DC35 Handheld Vacuum
Feb 03, 2015 | Dyson Vacuums
Aug 19, 2014 | Dyson DC34 DC30 DC30Handheld Vacuum wall...
Dec 20, 2013 | Dyson DC31 Bagless Handheld Vacuum
Dec 06, 2013 | Dyson Vacuums
Aug 04, 2013 | Dyson DC31 Animal Bagless Handheld...
Apr 07, 2013 | Dyson DC31 Animal Bagless Handheld...
Jan 15, 2012 | Dyson DC16 Root 6 Bagless Handheld...
Feb 14, 2011 | Dyson DC16 Root 6 Bagless Handheld...
Oct 25, 2009 | Dyson DC16 Root 6 Bagless Handheld...
369 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: