Question about Samsung Genuine Chat 335 Qwerty Pink Mobile Phone Wi-fi Camera
I tried to add a pin lock to my ch@t and it blocked me out. Now when it asks for my PUK which I put in correctly, it says choose new pin lock, which I do. Then it says confirm, which I do and it says incorrect!? What do I do? I have done it 4 times with 6 remaining! HELP!
It sounds like your aren't typing the same pin twice, although you may think you have. Is there an option to go back?
Posted on Mar 20, 2014
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Posted on Jan 02, 2017
hi you can not change your puk code your network provider knows that code they can give you this
what has happened because you tried to chane it its asking for the real code.You may still be able to use another sim because the puk codes are on the sim cards and a new card would not have been tempered with .
hope this helps
Posted on Dec 20, 2010
Only your Mobile Carrier can p rovide you the correct PUK code. In some Countries they do provide it free of cost, in some Countries they doo not provide it at all and you need to get the replacement SIM, while in some countries they provide PUK codes only with the specific plan. So you need to check out with the customer care. Please do not try guessing the PUK code as entering the wrong PIN after a specific number of attempts can make your SIM card useless.
Posted on Jul 08, 2009
SOURCE: I need PUK code and new pin code
The PUK code is related to the SIM card, not to the phone. If the SIM card is different from the one originally provided with the phone the PUK code won't work.
When you lose the PUK code, the only way to retrieve the code is by calling the phone company that released the card inside the phone.
An alternative way to get rid of the PUK code is by using a different SIM card.
Posted on May 30, 2009
Tips for a great answer:
Tip & How-To about Cell Phones
Your phone is asking for a PUK code?
Is your phone asking for a PUK code. PUK = Personal Unlocking Key. Personal Unblocking Key, or PIN Unblocking Key.
This can only come from your cellphone carrier and usually the company that still owns the phone under the agreement. Sometimes it is because you have put another SIM card in it, and they own the phone and need you to use them as carrier to get the price of the phone back, or you are in default of payment, or on a Pay as You Go plan, it is over expired. I can also happen if you have entered the unlock code wrongly three times. This often happens when a phone is stolen or lost and has been found by or sold to someone else who then try and use the phone. Wikipedia A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in 3GPP mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
Most mobile telephones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is requested to enter a 4-8 digit PIN enabling the phone's non-emergency calling functions. If the wrong PIN is typed in more than three times, either the SIM card, the device, or both become locked. They can be returned to their original unlocked state by entering a PUC, provided by the service operator after verification. If the wrong PUC is entered ten times in a row, the device will become permanently blocked and unrecoverable, requiring a new SIM card. Cellular phone users are therefore advised by most providers to keep their PUC written down in a safe place separate from the device.
The PUC (PUK) is a SIM-specific code assigned and provided by the service provider.
Once you enter the PUK code, you must set a PIN. The PUK and PUK2 are used to unlock the PIN and PIN2 codes respectively if your SIM card is blocked
The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal identification number (PIN) for your SIM card. For added security, the PUK is unique to your SIM card. If your PIN code is active and you enter it incorrectly three times, your SIM card will be blocked. You won't be able to use your phone, except for emergency calls. You must enter your PUK into your phone to unblock the SIM card. If your SIM card becomes blocked, Contact us to get your PUK.
You may be able to do it from the website or your cellular provider. This is from Orange - T-Mobile in the UK.
Your phone can become blocked in a number of ways - one of them is if you enter your SIM card PIN number incorrectly three times in a row. To unblock your SIM card, you will need to use something called a PUK (Personal Unblocking Key).
Remember that unblocking is different to unlocking. Read more information on unlocking your device.
Personal identification number
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