Question about Ricoh Aficio CL2000N Laser Printer
The message is "Standard tray is full. Remove the paper." There is no paper in the tray. I tried to take the tray out and put it back in. Tried shutting the printer off and then turning it back on. Still get the same message. Called the place where we bought it and they don't know. They are looking into it but so far have no answer.
When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.
That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.
Posted on Jun 05, 2010
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