475 Hart not boot properly

With more information, we may be able to offer advice. You know to which device you are referring - would you care to let us in on the secret, please ?

Hi,
I suggest that you to select Reset to Factory Defaults in the System menu to soft reset reset the unit or by pressing Delete and the power button and holding them down to hard reset. Good luck!

Try this


1/ Select the Boot menu in the Aptio setup utility, select 'Launch CSM' and change to enable
2/ Select the Security menu n the Aptio setup utility, select 'secure Boot Control' and change to disable
3/ Select Save & Exit and press 'yes'
4/ Hold down the power button until the unit switches power off completely
5/ Switch back on and continually press the F9 button for about ten seconds; this should now allow the unit to boot up into the Windows Recovery menu
6/ Select 'Advanced Start Up' and wait until the recovery menu appears
7/ Select ' Advanced Options'
8/ Select 'System Restore' and select a date prior to when the problem occured

System Restore worked perfectly for me; good luck

I have the same problem... how can I fix it?

Hi... try to hit F2 or F10 to enter bios setup and see drive menu if there is no HDD drive this mean your hard drive fail or select the 0 HDD as first boot.

There must be a corrupted software drivers.

For quick solution tried to boot in safemode then perform system restore, if it doesn't work tried to restore the last known good configuration.

How to boot in safemode:

1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
4. Once your on the Windows desktop, click on Start>All Programs>Accesories>System Tools then select System restore
5. Choose the recent date or restore point that your computer is working fine.

How to boot in Last know good configuration:

1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Last Known Good configuration" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

Does the computer appear to boot up Ie. the Power and hard disk LED lights are on? If so you could have a back-light problem. For instructions on identifying the problem and fix, please follow my instruction on this link :-
http://www.fixya.com/support/r3598095-faulty_laptop_lcd_screen

good day.
with that problem may be your unit cannot shut down properly so as early as possible you must done with a proper shut downing of your unit.
so if that message will appear select on the "Last Known Good Configuration" and press enter, if this message will appear again you need to format your windows.
thanks...

Hi, ull need to check the boot device priority in ur BIOS which is accessable usualy by pressing the delete key at the start of the boot process. If everthing is correct there and yet it doesnt boot from ur hard disk, try changing it to boot from cd and check if it boots. If it does then i think either your hard disk is corrupted or your OS.

That message will appear when there is no boot record found on any device the system board tries to boot from. This probably means that your hard drive is not being detected, does not have a bootable copy of Windows on it, or is defective.

Make sure the drive is correctly listed in the motherboard setup screens. If it is not, check for proper power and data cable connections at both the drive and main board. If the drive is being correctly identified, you may need to reinstall your operating system.