Question about Dyson DC25 Vacuum

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Button will not stay down - Dyson DC25 Vacuum

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Hi Dorothy, it's Jack at Dyson.

To ensure DC25's on/off switch works correctly, make sure you're pressing it downwards firmly. This will ensure the machine remains running and also activates the brush control swich - so when the machine is reclined into the vacuuming position, the motorised brush bar will rotate for effective carpet cleaning.

If you feel there is an actual fault with the switch we'd be happy to take some further details. Please contact the Dyson customer Helpline directly at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).


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Posted on Mar 21, 2014

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