Question about Office Equipment & Supplies
I purchased a VuPoint Magic Wand scanner with the docking system. I'm very happy with the quality of the scans, but the problem is that the PDF and JPEG files that it creates, even on low, mono resolution, are huge. A 1-page document takes up almost 800 KB of space (the same document scanned on my Visioneer scanner at work takes up less than 50 KB of memory). I've formatted the SD card, reset the scanner, called VuPoint customer service, and still no fix. Any advice before I ship the scanner back to VuPoint?
Look for the firmware update for your specific model and download and install make sure you choose the right model. You can mess up your scanner completley if you choose the wrong one. Software Driver Downloads User Manuals Warranty Card
Posted on Mar 20, 2014
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Posted on Jan 02, 2017
I fixed this by Installing the full suite of programmes on the installation CD, specifically Installing the "OCR Isis" programme (or Iris, not sure).
I had the scan-to-pdf option, but then when I reinstalled my system it was no longer available. I tried updating Adobe Acrobat reader to v9.0 and I don't think this fixed it. But at the same time I installed the "extra" programmes of the HP Installation CD, and then the scan-to-PDF feature was back.
So basically, install the COMPLETE set of programmes on the HP installation CD seemed to fix this.
I have a HP Deskjet F2180 printer, but I suspect that the HP software is generic across alot of its product range.
Cheers! - Hope this helps someone.
Posted on Oct 29, 2009
i had the same problem- I unistalled all the software and then reinstalled and load this patch PDF patch from HP solutions centre and it fixed the problemhttp://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=1151021&prodNameId=1151022&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=cs-75419-1
Posted on Feb 22, 2010
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